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Instructional Digital Media Developer
University of Waterloo
Waterloo, ON
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Overview:
Term: 2 years

Reporting to the Senior Manager, Curriculum Development, the Instructional Digital Media Developer – aka the Developer – is responsible for creating multimedia learning materials, interactions, and interfaces for online WIL Programs is interpreted, shaped, and translated into multimedia in such a way as to provide an effective online learning experience. The Developer must combine technical knowledge of multimedia authoring tools and techniques with visual design and interaction design skills, and remain current with regards best practices for optimal user experience and web accessibility, to ensure that the use of multimedia is effective for all learners.

Responsibilities:
Perform all tasks related to the production of CUSTOM online course/courseware projects; Demonstrate competencies with SPECIALIST development tools and techniques; Demonstrate ability to apply deeper understanding of online teaching & learning strategies/paradigms.

Pre-Production

Provide consultation to Senior Manager regarding feasibility, suitability, and potential development timelines, for the development of custom/specialized multimedia development approaches
Work with the WIL Training Coordinator to complete environmental scan and cost/benefit analysis of atypical development strategies
Create lo-fi prototype mock-ups and revise iteratively to meet WIL Programs requirements
Provide WIL Programs team with one-to-one technical training as needed (e.g. audio recording, screen recording, multimedia authoring software)

Production

Use standard rapid authoring e-learning tools to create multimedia materials that meet the instructional goals
Create custom interfaces and delivery platforms (websites) both within and outside of the LMS, using standard and non-standard authoring techniques
Create custom interfaces and delivery platforms (websites) both within and outside of the LMS/CMS, using standard and non-standard authoring techniques
Develop and apply specialist authoring skills and design knowledge (e.g. advanced programming, video post-production, motion graphics, and illustration)
Keep informed of, through self-directed study and professional development, and apply deeper understanding of: UX and web accessibility principles beyond WIL Programs adopted standards; online learning instructional design principles
Create complex organizational and explanative images and animations addressing difficult concepts from scratch with only minimal guidance from WIL Training Coordinator or Senior Manager
Revise multimedia iteratively to incorporate revisions recommended by Senior Manager
Manipulate existing imagery and create simple to moderately complex organizational and explanative images from scratch
Upload and organize content materials in LMS
Source multimedia from standard legitimate sources (Preferred stock imagery provider, Wikimedia, etc.)
Complete copyright records for sourced multimedia;
Contribute to the acquisition of copyright permissions when necessary and determine with WIL Training Coordinator alternate design strategies if copyright issues are restrictive to use
Conduct proofing and testing of multimedia components

Communication/Organization

Present clear, concise language in all communications (oral, written, technical)
Contribute to project team discussions
Meet course development milestones and ensure that individual development projects are completed on time, according to established methods and standards
Balance priorities in multiple projects
Keep informed of, through self-directed study and professional development, and apply deeper understanding of:
new and emerging multimedia authoring tools and techniques
online learning best practices
project management processes
Contribute to documentation of course features
Provide regular reports regarding project progress/status;
Provide regular status reports to Senior Manager and escalate issues in a timely manner
Contribute to wider department discussions with regards course development technologies/methods

Qualifications:
Degree or diploma in digital media design/development, interaction design, or related field
Minimum 1 year of multimedia development (including some or all of: web design, graphic design, audio and video editing, motion graphics); with portfolio demonstrating a range of projects and applications
Industry experience would be an advantage
Experience developing specifically in an online learning context would be an asset
Advanced knowledge of digital media authoring tools and production techniques
Passion for web technologies and good understanding of current technology landscape and issues; early adopter of leading-edge technologies
Superior verbal and written communication skills; ability to communicate technical concepts to both technical and non-technical audiences
Superior organization skills, time management
Knowledge of AODA and how to implement WCAG 3.0 guidelines
Demonstrated superior work ethic, initiative, ability to work independently with occasional direction; attention to detail
Dependability, discretion, a responsible attitude
Continuous improvement mindset
Understanding of the principles of experiential learning and/or experience with co-operative education an asset
Experience with the effective application of a learning management system (LMS) and other e-learning technologies
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