Provide guidance and advice to clients in order to align the technology solutions and the business objectives and requirements. Work closely with various levels of senior management, often acting as an official liaison between IT and the client to identify how to apply new technologies and procedures to the organization’s advantage.
University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience
Minimum 3 years of experience supporting business units and their IT needs
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
Knowledge of computing principles with understanding of business processes and cycles
Knowledge of project management methods and practices
Knowledge of University’s business standards and processes
Knowledge of University’s established IT strategies, policies and procedures and how to apply these to client requirements
Knowledge of various software and web applications
Analytical skills to convert business requirements into technical specifications
Ability to communicate technical concepts in a non-technical manner
Ability to proactively keep abreast of new emerging technologies
Bilingualism - French and English (written and spoken)
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and racialized persons. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Temporary assignment or contract of 6 months, with possibility of renewal. Eligibility to benefits and union affiliation will be determined upon hiring. Applications from employees belonging to the bargaining unit PIPSC will be considered first. To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor. Schedule with an average of 35hrs/week. Requirements related to skills and experience are determined by the University of Ottawa, and all positions are subject to relevant laws, collective agreements, and regulations. Please note that we will only communicate with candidates who are chosen for a preselection test or for an interview. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).