IT Infrastructure Manager
Lockheed Martin Corporation
Montréal, QC
This position reports to the Lockheed Martin Americas Senior Manager and is responsible for operational and engineering activities as they relate to IT infrastructure, including performance, costs and schedules. Responsible for multiple infrastructure domains, including data centre operations, hosting (server/storage administration) and telecommunications. Position is responsible for coordinating technical staffing—confirming available budget, communicating with IT managers and validating resources match project requirements. This role also involves interfacing with the other infrastructure leads across the corporation to represent Canada’s interest, coordinate programs of work and initiatives and communicate on infrastructure matters and policy across the team.


Employee TypeFull Time
Vacancy Type


Business Environment

Lockheed Martin Canada is the Canadian-based arm of Lockheed Martin Corporation, a global security and aerospace company employing 98,000 people worldwide, including nearly 1,000 Canadians. By applying innovative approaches of our highly skilled and experienced Canadian workforce, we have been Canada’s trusted defence and aerospace partner for over 75 years. We operate major facilities in Ottawa, Montreal, Halifax, Calgary and Victoria and work on a wide range of major programs from advanced naval technology products and unmanned systems software to providing delivery and in-service support of the latest military aircraft to commercial engine repair and overhaul capabilities.

Clearance required for roleNato Secret
Required skills, qualifications and experience

Bilingual mandatory (French and English)
Minimum of five experience leading large scale infrastructure operations and engineering and end-user-facing service environments including life cycle management if infrastructure.
Minimum three years progressive experience managing and development a team of network analysts
Demonstrated experience in the development, monitoring and reporting on annual operational budgets
Demonstrated knowledge of industry trends to infuse technological innovations to enhance the company’s solutions and service delivery and optimize cost
Business management skills in developing and assessing business cases for IT investments
Demonstrated negotiation and facilitation skills internal and third party
Demonstrated experience in developing, maintaining and reporting on operational policies and procedures including but not limited to
Able to embrace and demonstrate LM Full Spectrum Leadership principles illustrated through related work experience
Proven strong communication (written and verbal) and presentation skills
Able to communicate at all levels and take ownership of incidents through the escalation path
Must be available after normal working hours as required to support upgrades on business critical systems

Desired skills, qualifications and experience

Minimum five years’ experience in managing infrastructure and end-user-facing operations and services. Demonstrated knowledge of Information Technology Infrastructure Library (ITIL) and/or IT Service Management (ITSM) (incident, problem (including root cause analysis), change, service request, capacity planning, configuration management etc.)
Diverse technical skills in multiple disciplines (operations, hosting, telecommunications, end-user services and project engineering)
Working knowledge of agile work displine
Experience in developing and communicating technical strategies and plans
Strong relationship building skills with desire to work in a collaborative environment with all levels of the organization
Ability to adjust as required
Demonstrated knowledge of Smart Enterprise Processes (SEP)
Proven background in project management process—including effective communication, scheduling and resource management—and a passion for continual process improvement

Equal Opportunity Statement

Lockheed Martin Canada is an equal opportunity employer that values diversity in the workplace. We are committed to excellence in serving all customers, including people with disabilities, and we encourage feedback on the provision of these services.

Job Expires23/05/2020