Program Manager
Main Roles and Responsibilities
The Program Manager reports directly to the Program Director. They will lead the program operations and business development in their assigned Bredin Centre for Career Advancement department. The Program Manager will oversee the delivery of the contractually defined program and related services and is responsible for meeting contract expectations. This role leads internal collaboration between program team members and external collaboration with stakeholders, and models the highest qualities of integrity, credibility, and commitment to the organization’s values. The Program Manager will build strong relationships and communication practices, supporting a diverse and inclusive workplace.
Operations
· Manage staff development in accordance with Bredin HR policies and procedures.
· Develop strategic plan for program implementation.
· Identify opportunities for the ongoing development and improvement of program services, ensuring a high standard of program integrity.
· Ensure all program activities are aligned within the values of the organization and the funder’s contract guidelines.
· Liaise with the funder’s representative to ensure program delivery is compliant with the business policies and procedures as they apply to the program contract.
· Lead the program team in developing strategies to meet contractual outcomes.
· Participate in the development/maintenance of high-quality curriculum across all programs.
· Uphold OH&S standards and communicate concerns directly to Human Resources (HR) and Program Director.
Information and Data Collection Management
· Review information and data collection procedures and processes, ensuring provincial and federal privacy regulations are adhered to.
· Evaluate metrics used for data collection and measurement of outcomes to guarantee capture of relevant statistics.
· Analyze data to guide strategic program planning.
· Compile formative and summative reports using quantitative and qualitative data.
Financial Management
· Identify service delivery costs associated with contract budget/bring concerns forward.
· Participate in preparing fiscal program budgets, forecasts, cashflow reports and amendments.
· Develop and monitor expenditure plan in comparison to budget and adjust as required.
· Authorize program staff expenses.
Marketing and Community Promotions
· Identify marketing needs of the program/provide content for development of materials.
· Review current marketing resources to ensure information is aligned with the program funder’s guidelines and expectations.
· Promote all Bredin businesses, programs, and services.
· Lead, plan and guide interaction with community and stakeholders.
Other Duties
· Act as interim manager for other program managers in times of absence.
· Participate in business development including proposals, identify potential partnerships and contributing statistical reports on outcomes achieved.
· Lead and/or participate in special projects, event planning, and committees.
Applicants should submit resume and cover letter
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Do you currently live in the Greater Edmonton area?
Work Location: In person
