Position: Cloud Specialist
Location: Calgary
About Compugen
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
Compugen is seeking a Cloud Specialist for a 2 month contract working onsite.
Key Accountabilities:
- Deliver and maintain cloud tenant environments and operations: Microsoft 365, Azure, and AWS
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Deliver and maintain managed communications and productivity services including calling, chat/messaging, audio/video conferencing and office productivity across on-premises and cloud service components
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Ensure the availability, scalability and security of services and systems
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Evergreen documentation of service management configuration, support processes and knowledge base
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Stay up-to-date with industry trends, product roadmaps, and technologies enhancements to continuously improve services and systems
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Contribute to the planning, execution and delivery of projects, ensuring they deliver required capabilities
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Maintain and monitor cloud backups solutions
Skills & Qualifications:
- 10+ years of technology industry experience with at least 3-years administering communication, productivity, cloud infrastructure and cloud backup services
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Strong technical knowledge of public and private cloud service models, modern communication and productivity services, and cloud automation technologies servicing 5000+ global users (Microsoft 365, Terraform, Azure, AWS)
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Skilled in cloud security principles and best practices
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Microsoft Certification in Azure, M365, Exchange Online, or Teams preferred.
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Detailed understanding of M365 security policies
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Detailed understanding of Active Directory and Azure security
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Familiar with the ITIL framework and use to deliver excellent IS and customer service
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Proven and effective technical writing and presentation skills
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Detailed experience as a technical lead on large enterprise migration projects (5000+ users)
Consistent with our commitments to equity and diversity, we actively recruit women, visible minorities, aboriginal people and persons with disabilities. We also provide employment accommodation upon request to current employees and to applicants during the recruitment process. We comply with human rights codes in all jurisdictions where we operate and aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
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