Front Counter Clerk (Term Position)
City of St. Albert
St. Albert, AB
Cultivate your Career:
As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 66,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

The Opportunity:
The City of St. Albert Policing Services is recruiting for a Front Counter Clerk to provide customer service for the department on a term assignment.

As the Front Counter Clerk, you will be responsible for receiving requests and complaints, processing criminal record checks, and accepting a variety of payments such as parking tickets, dog licenses, and alarm permits.

The successful candidate will have at minimum a high school diploma combined with at least three years of previous customer service and cash handling experience, preferably in a policing environment. Previous experience using RCMP programs including ROSS, PROS, ciids and CPIC. Knowledge of the City of St. Albert program Tempest is an asset.

Candidates must possess strong interpersonal and communication skills to deal with a variety of customer needs.

Hours of Work:
Compressed work schedule of 72 hours bi-weekly.
Week one: 10:00 a.m. – 7:00 p.m.
Week two: 7:30 a.m. – 4:30 p.m.

$49,718 - $60,489 per annum. This position is covered by the CUPE Local 5141 Collective Agreement. The successful candidate may be eligible for a partial benefit package.

This is a term position covering a leave to March 15, 2020, and the length of the term is subject to an early return of the incumbent on leave. Applications may be considered for future term vacancies.

The successful applicant will be required to obtain and maintain a RCMP Enhanced Reliability Security Clearance. Please note that the process for obtaining this clearance can take 3 – 4 months.

Application instructions: please submit a cover letter and resume when applying for this opportunity.

We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted. The City of St. Albert will no longer accept applications in person, via fax, email or by post. Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.

Please answer all of the following questions before applying
  • Question numbers in red and with an asterisk indicate mandatory questions (answer is required).
  • 1. Are you legally eligible to work in Canada?