Club Lounge Server
Renaissance
Edmonton, AB
What We Are Looking For:
We are looking for a Club Lounge Attendant to take care of our Marriott Reward members in a private lounge dedicated to them. This position is a casual position and pays $17.50 an hour.

Position Profile

Offering exclusive service to Marriott Rewards Elite members, as well as handpicked VIPs, the Renaissance Club Lounge elevates the discoverers experience with personalized service and amenities. The Club Lounge ambassador is the host of the space. They use their knowledge and expertise to make the bar and lounge look and function flawlessly, as well as create unique experiences for our discoverer guests. This role is crucial in executing not only the recognition of our Elite guests, but also asserting our belief of changing moments into experiences.

Core Responsibilities

  • Design and styling of the Club Lounge space, including the Beverage and Food components.
  • Responsible for maintaining a par stock of inventory levels and communicating with the Executive Chef.
  • Creating emotional connections with our Elite Marriott Rewards Members and VIP guests.
  • Communicating local discoveries, such as indigenous places to Sip, Savor, Shop and See to our guests.
  • Solely responsible for overseeing the operations of the Club Lounge.
Candidate Qualifications & Requirements

Must have prior customer service experience. (hotel or food and beverage preferred)

Pro-Serve Certification
Must have extensive knowledge of the local area.
Must have exceptional communication skills including verbal and written.
Strong computer skills is considered an asset.
Ability to multi-task and handle multiple transactions at one time.
Must present a professional appearance, representing the R Image Standard.

Flexible availability including days, evenings, weekends and holidays.
Must have experience in food and beverage which includes beverage making.

Must be able to lift 30lbs unassisted.