Residential Coordinator – Full-Time
DJ Hildebrandt Homes Inc.
80 hours bi-weekly | $35.82–$41.13 per hour
At DJ Hildebrandt Homes Inc., for over 35 years we are committed to creating safe, supportive, and welcoming homes where the people we serve can live with dignity, respect, and as much independence as possible.
Our team is passionate about making a meaningful difference in the lives of residents and building positive relationships with residents, families, staff, and community partners. We value compassionate leadership, teamwork, professionalism, and a person-centered approach to care.
We are looking for an experienced and dedicated Residential Coordinator who enjoys leading a team, supporting residents with diverse abilities, and contributing to the successful day-to-day operation of a licensed home. This is an excellent opportunity for someone who wants to combine leadership and administrative responsibilities with meaningful direct work with residents.
Job Summary
The Residential Coordinator oversees the day-to-day operations of a residence, provides ongoing supervision and support to staff, and evaluates program policies and practices to ensure quality service delivery and compliance with required standards.
The Residential Coordinator will provide strong leadership while working collaboratively with residents, families, staff, professionals, and community partners.
Please note: The Residential Coordinator also performs duties as a Residence Worker, providing direct care and support to residents as required, in addition to completing administrative and supervisory responsibilities.
Key Duties and Responsibilities
Program & Residence Management
- Develop, implement, and evaluate residence goals, policies, and procedures.
- Ensure required licensing, safety, and CARF standards are maintained.
- Identify physical, operational, and program needs of the residence
- Work collaboratively with staff to plan and implement changes and improvements.
Staff Supervision & Scheduling
- Schedule staff using online scheduling software.
- Supervise, support, and evaluate residence staff.
- Monitor daily operations and ensure appropriate staffing and service delivery.
- Provide guidance, training, and orientation regarding policies, procedures, reports, and other residence related matters.
On-Call Responsibilities:
- Respond to urgent resident needs and staff concerns.
- Provide appropriate direction and support when issues arise outside regular administrative hours.
Resident Support & Case Management
- Provide leadership and guidance to staff and families.
- Complete and maintain individual service plans, reports for residents.
- Work directly with residents and provide direct care and support as required.
Budget & Expenditures
- Monitor, authorize, and allocate expenditures within the annual operating budget.
- Prepare and maintain financial and related documentation.
Community & Family Relations
- · Liaise with residents, families, community members, officials, professionals, organization staff, and other stakeholders.
- Promote positive relationships and meaningful community involvement within the program.
- Represent the residence professionally and respectfully in the community.
Safety, Security & Maintenance
- Ensure the residence is clean, safe, secure, and properly maintained in accordance with applicable licensing standards.
- Complete these responsibilities directly or through appropriate delegation to staff.
- Follow and promote workplace, health, safety, and emergency procedures.
Direct Care Responsibilities
- Perform Residence Worker duties as required.
- Work directly with residents in care and provide support in accordance with individual needs and service plans.
- Balance direct resident support with administrative, supervisory, and coordination responsibilities.
- Perform other related duties as required.
Qualifications
Education
- Diploma or degree in a related Human Services, Social Services, Community Services, or other relevant field.
Training & Experience
- Three (3) years of recent related experience, including at least one (1) year of Supervisory or Administrative experience.
- Experience working in a residential, community living, social services, or similar human-services environment is an asset.
- Experience supervising staff and coordinating day-to-day operations is preferred.
Other Hiring Requirements
Applicants must have:
- Valid Class 5 BC Driver's Licence
- Clean Driver's Abstract
- Emergency First Aid & CPR 'C'
- Clear Criminal Record Check, completed within the last six (6) months through the BC Ministry of Public Safety & Solicitor General
- Clear TB test result
- Valid legal authorization to work in Canada at the time of application
What We Are Looking For
The successful candidate will be a compassionate, dependable, organized, and confident leader who can balance the needs of residents, families, and staff while maintaining high standards of care and professionalism.
You will thrive in this role if you:
- Enjoy supporting and leading a team.
- Communicate effectively and respectfully.
- Are organized and able to manage competing priorities.
- Have strong problem-solving and decision-making skills.
- Are committed to person-centered support and resident dignity.
- Can work both independently and collaboratively.
- Are comfortable taking initiative and responding to urgent situations.
- Want to make a positive and lasting difference in the lives of the people we support.
Why Join DJ Hildebrandt Homes Inc.?
We believe that great residential programs are built by caring, committed individuals working together in a collaborative, fun team environment. We strive to foster a respectful, supportive workplace where employees can use their skills, grow professionally, and make a meaningful contribution every day.
If you are an experienced human-services professional looking for a rewarding leadership opportunity where your work directly impacts the lives of residents, we would love to hear from you. (Please include a cover letter with your resume)
Email: [email protected]
Job Types: Full-time, Permanent
Pay: $35.82-$41.13 per hour
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Licence/Certification:
- Class 5 BC Driver's License (required)
Work Location: In person
