Company Overview
Yogen Früz is a global leader in the frozen dessert industry, recognized for redefining the frozen yogurt experience. With a presence in over 25 countries, we offer fresh, customizable, and better-for-you treats made from the highest quality ingredients. Our mission is simple: to serve smiles, one cup at a time.
As we continue to grow, we are looking for strong leaders to manage our locations and deliver an exceptional guest experience every day.
Position Overview
We are seeking a reliable, motivated, and self-driven Store Supervisor to operate our Yogen Früz location at York University.
This is a unique opportunity for someone who thrives working autonomously, takes full ownership of operations, and enjoys building a welcoming and engaging environment for guests. This role requires a high level of accountability and commitment to ensuring consistent store operations.
Key Responsibilities
- Independently manage all day-to-day store operations
- Open and close the location, including cash handling, reconciliation, and bank deposits
- Deliver excellent customer service and create a positive, welcoming guest experience
- Maintain a high standard of guest hospitality, including proactive interaction and building strong customer relationships
- Prepare and serve products according to brand standards
- Monitor inventory levels and manage ordering and replenishment
- Maintain cleanliness and ensure health & safety compliance at all times
- Handle customer inquiries and resolve issues promptly and professionally
- Ensure the store is fully stocked, organized, and visually appealing
- Collaborate with management on promotions and operational improvements
What We’re Looking For
- Minimum of 1 year of store management or supervisory experience.
- Experience with staff scheduling, ordering, inventory control, and cash management.
- Demonstrated ability to recruit, train, coach, and manage team performance.
- Strong customer service and interpersonal skills, with a focus on driving sales and ensuring guest satisfaction.
- Ability to oversee all aspects of daily store operations, including cleanliness and equipment maintenance.
- Reliable and accountable, with a commitment to ensuring the store is open, properly staffed, and operating efficiently during business hours.
- Full availability Monday through Friday, with flexibility to work occasional weekends as operational needs require.
- Candidates must be able to reliably commute to York University.
Why Join Us?
- Opportunity to independently run your own location
- Supportive and growing brand with advancement opportunities
- Fun, fast-paced, and customer-focused environment
Commitment to Equity & Accessibility
We are an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodations are available throughout the recruitment process and during employment, in accordance with the AODA and Ontario Human Rights Code.
Pay: $20.00 per hour
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role requires full accountability for ensuring the store opens and operates Monday to Friday—are you able to commit to this responsibility?
- Are you legally eligible to work in Canada?
- Will you now or in the future require immigration sponsorship for an employment visa or work permit status?
- What is your desired salary?
- Why are you interested in this Store Supervisor opportunity with Yogen Früz?
Experience:
- Food service, retail, or a similar environment: 1 year (required)
- Leadership or keyholder: 1 year (required)
Work Location: In person
