International Office
CUPE, Term, Full Time
(August 2026 to January 2027)
Reporting to the Director, International (DI), with functional supervision from the International Student Administration Coordinator (ISAC), the International Student Services Representative (ISSR) provides front-line student support and acts as a supporting administrative resource to the International Office.
Responsibilities
Duties will include a broad range of administrative, clerical and service functions that support the current and evolving needs of students and International Education and contribute to the continual improvement of efficiency.
Service and support include, but are not limited to:
- Providing professional and courteous responses and advice to inquiries from students, the public, staff, faculty and other internal and external contacts;
- Assisting students with wayfinding, answering routine questions, and referring students to other departments;
- Maintaining and improving electronic and hard copy filing systems, records and databases;
- Processing requests and forms, including verifying the accuracy and completeness of information, soliciting appropriate approvals, data entry, and record maintenance;
- Proofreading, editing and formatting written materials including general correspondence, promotional and informational materials, and web content;
- Providing an operational level of administrative support and budget monitoring including expense tracking, credit card reconciliations, cheque requisitions and travel claims;
- Assisting with meetings, special projects and event planning;
- Providing administrative support for mobility programs;
- Ensuring the maintenance and distribution of adequate office supplies and equipment;
- Participating in orientation sessions, understanding cultural differences and working to promote diversity;
- Maintaining a thorough understanding of confidentiality, privacy and records management practices, as well as knowledge of the BC Freedom of Information and Protection of Privacy Act (FIPPA);
- Demonstrating a respect for equity and diversity in the UNBC community by ensuring a high level of cultural sensitivity; and
- Special projects and other duties as required.
Qualifications
The successful candidate will possess a one-year certificate/diploma in office or business administration, together with a minimum of two years related experience in a post-secondary environment, ideally within a student services setting.
The successful candidate will demonstrate:
- A thorough and current understanding of the International portfolio, along with strong institutional awareness and the ability to connect students and colleagues with appropriate resources and referrals;
- A strong foundation in administrative procedures and office practices;
- Proficiency with word processing, spreadsheet, database, and email applications, as well as a working knowledge of relational database interfaces;
- The ability to work independently in a busy environment while contributing positively as part of an integrated team;
- Strong organizational and time-management skills, with the ability to manage multiple competing priorities and changing deadlines;
- Flexibility to adapt to changing operational needs and provide coverage for colleagues when required;
- Exceptional interpersonal, communication, and customer service skills, with a demonstrated commitment to providing responsive, student-centred service;
- Knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA); and
- Familiarity with BC Health Insurance and Canadian immigration processes, which is considered an asset.
An equivalent combination of education and experience will be considered.
Salary
This position has been classified at a Grade 5. The annual salary range for this position is $55,091.40 to $57,348.20, and the normal starting salary will be $55,091.40 pro-rated based on length of term.
UNBC offers excellent benefit packages and employee training and development opportunities. For more details please see:
http://www.unbc.ca/human-resources/employee-benefits
Normal hours of work will be 8:30am – 4:30pm, Monday through Friday
Our Commitment to Diversity and Employment Equity
The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.
Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
About UNBC
Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.
Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.
UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.
With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to http://www.unbc.ca/experience and https://moveupprincegeorge.ca. Make your mark with this leading post-secondary institution.
To Apply
Applicants should create an applicant profile and upload and submit a cover letter and resume. This position is part of CUPE Local 3799 and is an on-campus position, based at the Prince George Campus.
The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.
Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at [email protected]. Any personal information provided will be maintained in confidence.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted. UNBC does not use artificial intelligence to screen candidate applications.
Applications will be accepted until 4:30 PM on August 5, 2026.
