Overview
We are seeking an experienced, personable, and highly organized Orthodontic Treatment Coordinator to join our modern, patient-focused orthodontic practice in Richmond Hill. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional patient experiences and helping patients confidently begin their orthodontic journey.
As the first point of contact for many new patients, the Treatment Coordinator plays a key role in guiding patients through the consultation process, explaining treatment recommendations, and discussing financial arrangements.
Responsibilities
- Welcome and guide new patients through their orthodontic consultation experience.
- Present treatment plans and explain orthodontic recommendations in a clear and confident manner.
- Discuss treatment fees, insurance benefits, and financing options.
- Follow up with prospective patients and maintain a strong conversion rate from consultation to treatment start.
- Coordinate scheduling for treatment starts and patient appointments.
- Communicate effectively with patients, families, and team members.
- Assist with administrative duties, including patient correspondence and documentation.
- Maintain accurate patient records and ensure a seamless patient experience from consultation through treatment initiation.
Required:
- Minimum 2 years of experience as an Orthodontic Treatment Coordinator.
- Strong understanding of orthodontic treatment options, including braces and Invisalign.
- Experience presenting treatment plans and discussing financial arrangements.
- Exceptional communication and interpersonal skills.
- Professional, positive, and patient-centered approach.
- Strong organizational and multitasking abilities.
- Comfortable using practice management software and digital technology.
What We Offer:
- Competitive compensation based on experience.
- Performance-based bonus opportunities.
- Supportive and collaborative team environment.
- Modern, technology-driven orthodontic practice.
Ideal Candidate
You are warm, confident, and skilled at building relationships with patients and families. You enjoy helping patients understand their treatment options, can communicate financial information comfortably, and take pride in creating an exceptional patient experience.
To Apply:
Please submit your resume and a brief cover letter outlining your orthodontic treatment coordination experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $30.00-$36.00 per hour
Work Location: In person
