WHAT'S THE JOB?
Reporting to the Chef and Camp Manager, the Food & Beverage Representative serves as the primary guest-facing representative within the dining facility and acts as a working lead for the General Helper team. This position is responsible for ensuring exceptional guest service, maintaining dining room standards, supporting food safety compliance, monitoring guest and casual meal programs, assisting with staff training and development, and promoting a safe and welcoming environment for all site occupants.
The Food & Beverage Representative acts as a liaison between guests, kitchen staff, housekeeping, site administration, and camp management to ensure guests receive a high quality dining experience while maintaining compliance with company, client, and regulatory requirements.
As a visible leadership presence within the dining facility, this position plays a critical role in guest satisfaction, employee development, food safety compliance, and operational excellence.
This position is safety sensitive and requires a criminal record check.
The position involves a remote work lifestyle in a camp setting with the following amenities:
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All meals and accommodations are provided
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Travel is provided to and from the site locations from designated locations in Winnipeg, Thompson, Flin Flon and The Pas.
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Private room with cable television
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Access to Wi-Fi
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Access to laundry facilities and detergents
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Access to a gym and common areas
Key responsibilities include:
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Deliver exceptional guest service and act as primary point of contact in the dining facility
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Lead dining room operations, ensuring cleanliness, organization, and service standards
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Conduct guest orientations and communicate site expectations, procedures, and safety protocols
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Oversee casual meal and made-to-order programs, ensuring quality, accuracy, and compliance
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Ensure adherence to food safety (HACCP), sanitation, and regulatory standards
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Supervise, train, and mentor General Helpers to drive performance and consistency
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Monitor service quality, identify improvements, and support operational excellence
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Promote workplace safety and ensure compliance with safe work practices and PPE
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Support administrative tasks, reporting, audits, and cross-department coordination
