Join Our Team: New Patient Coordinator with a Health & Sales Background
Are you passionate about health and wellness, with a strong foundation in both human anatomy and customer service? Do you thrive in a fast-paced, collaborative environment where your communication and sales skills can make a meaningful impact?
We are a busy, multi-disciplinary rehabilitation clinic seeking an energetic, self-motivated New Patient Coordinator to join our growing team. The ideal candidate will bring a blend of health knowledge and client-focused sales experience to help guide new patients through their recovery journey with care and confidence.
Key Responsibilities:
- Conduct initial intake and onboarding for new patients
- Perform administrative tasks including data entry, insurance verification, and claim submissions
- Educate patients on orthopedic products and assist with product sales and fittings
- Follow up with patients via phone, email, or text to ensure ongoing engagement and satisfaction
- Support interdisciplinary communication between clinicians and patients
What We’re Looking For:
- Strong understanding of anatomy, body mechanics, and physiology
- Prior experience in health, fitness, rehabilitation, or a related field
- Sales or customer service experience, with a talent for building rapport and trust
- Exceptional time management, organizational, and communication skills
- Comfortable working both independently and as part of a collaborative team
- Proficient in Microsoft Word, Excel, and general office software
- Eagerness to grow and learn through ongoing training and development
Preferred Backgrounds:
- Kinesiologist or Physiotherapist Assistant
- Experience in health product sales or rehabilitation services
What We Offer:
- In-house training and product education from leading suppliers
- A supportive and dynamic clinical environment
- Opportunities for professional growth in both the healthcare and sales space
If you’re ready to combine your passion for health with your skills in client relations and sales, we’d love to hear from you!
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care
Education:
- Bachelor's Degree (preferred)
Work Location: In person
