At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
You’ll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.
Your key responsibilities
As an Executive Assistant Team Leader you give guidance, direction and leadership to a team of Executive Assistants, while also providing full administrative support to Partners, Associate Partners and Directors. You are a driven administrative professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:
Workflow management: Manage workflow of Executive Assistant team
Promote process improvement: Challenge the status quo, ask critical questions, share knowledge and encourage others to do so as well
Guidance: Provide clarity and understanding of administrative practices, processes & procedures
Tracking & reporting: Approve time off, ensure coverage during absences, manage overtime, track & report both absences and overtime
Onboarding: Make introductions, arrange/participate in new hire training
Change Management: Promote and embrace Firm initiatives by being a change leader
Document preparation & management: Use EY branding standards to create and format documents
Engagement support: In-depth knowledge to support the client engagement management process, including tracking and reporting time & expenses as needed
Meeting & event coordination
Travel arrangements: Booking travel and associated logistics
Calendar management: Independently manage multiple calendars
Financial management support: Pivotal role with the engagement teams to provide reports and manage the billing process
Client Relationship Management to assist partners in driving business growth
Overtime required as needed
Skills and attributes for success
Committed to contributing to a strong team culture to ensure success
Develop and maintain relationships to efficiently leverage expertise
Sound judgement regarding confidential and sensitive matters
Proven ability to meet multiple and/or unexpected deadlines in a demanding environment
To qualify for the role, you must have
Post secondary education and/or equivalent relevant experience
Proficiency in Word, Excel and PowerPoint, with proven ability to learn customized software/tools
Aptitude to differentiate when to act independently or team with others
Ideally, you’ll also have
A dynamic “can do” problem-solving mindset
General understanding of financial principles as they relate to the billing of chargeable time
Team Leader and/or professional services firm experience
What we look for
We are looking for candidates who are highly motivated, analytical, logical thinkers, have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.
What we Offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
Make your mark. Apply today.
EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.