The Recreational Program Manager (RPM) reports to the Executive Director and is part of the Management team which works to facilitate a smooth-running gymnastics club.This includes the development, implementation, organization, publicity, and evaluation of all recreational programs for participants of all ages. Encourages “One Team” participation and gym ownership as a critical part of Ortona with no differentiation between programs (Competitive vs Recreational, etc.). The Program Manager role has no formal direct reports.
- Operates as a professional in tone, management and appearance, and always represents the Club in a professional manner.
- Plays a key role in the overall success of the Club and works closely as a team player. This means open and fluid lines of communication.
- Provides feedback on the soundness and effectiveness of programs, policies and procedures.
- Adheres to all corporate policies, guidelines and statutory requirements.
- Ensures consistent delivery of technical skills across all recreational programs.
- Provides back-up support to coaches and other senior staff as needed.
- Works within the Club to resolve problems, facilitate solutions and enhance customer service and safety.
- Performs other related duties as assigned by the Executive Director.
- Responsible for the overall coordination, administration, implementation, promotion, management and evaluation of recreation programs, activities, and projects - this includes, but not limited to:
- Invitational Rec
- Field Trips
- Birthday Parties, and Special events
- Summer Camps
- Assist in recruiting and selecting quality personnel.
- Facilitate in organizing and scheduling coaches to ensure the timely completion of assigned duties, and to ensure that all work is completed following established safe work practices.
- Assist in the management and operation of the gymnastics areas within the facility.
- Coordinate with Customer Service Reps to ensure streamlined and accurate dissemination of information and implementation of programs.
- Manage customer complaints
- Collaborate with the Competitive & Associate Program Managers & Discipline Program Leads in preparing rotations.
- Identify staff development and training needs and bring forward to the Management Team
- Maintain records, reports, and compose correspondence relative to the work.
- Coach recreational programs, as required.
- Provide instruction, workshops for young/new coaches and CIT program.
- Conduct and attend meetings regarding safety, orientation, etc.
- Assist the implementation and monitor the feeder system into the various disciplines of gymnastics.
- Responsible for attending gymnastic workshops or other training opportunities to expand knowledge and increase program productivity.
- Degree in Business, Physical Education or Education with an emphasis on Recreation & Leisure;
- Degree, Certification/Diploma in Early Childhood Development an asset, Disability & Rehabilitation Studies an asset;
- Minimum of 5 years of gymnastics experience as a coach or athlete, previous CanGymand/or CanJumprecreational program management;
- Experience or training in working with children
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Strong customer service focus.
- Some experience in programming community recreation activities, and/or sport leagues.
- Some supervisory experience or a combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
- Strong delegation, flexibility, planning and leadership skills
- Effectiveness in safety and productivity
- Commitment to working in a team environment, with established team building abilities
- Strong communication, management, integration, problem-solving and interpersonal skills
- Ability to respond appropriately in pressure situations with a calm and steady demeanor.
- Ability to evaluate and implement changes in programs.
- Ability to organize, evaluate, communicate and present information effectively, both orally and in writing.
- Excellent time management and project management skills
- High level of sound and independent judgment and reasoning
- Strong attention to detail
- Strong working knowledge of Microsoft computer software (e.g. Excel, Word, etc.) and email
- Strong problem identification and problem resolution skills.
- Highly conscientious, along with an energetic and mature approach to his or her work.
- Travel may be required.
- Ability to work days, evenings, weekends, holidays and overtime as required.
- Ability to attend and conduct presentations.
- Must be physically capable of performing a wide variety of physical tasks including walking, running, sitting, lifting, crouching, kneeling and jumping for extended periods of time.
- May perform work at heights.
- Manual dexterity required to use desktop computer and peripherals.
- Lifting or moving up to 50lbs may be required.
- Work will be performed in both indoor and outdoor environments in a variety of weather conditions.
- Full-time position
- Schedule will require day-time, weekend, and evening hours during September to June
- Summer months will be day-time hour Monday to Friday
Starting Wages: Commensurate with experience, certifications.
Vacation: 3 weeks
Benefits: Extended health/dental available after 3 months’ employment for full time staff, paid holidays, professional development.
Required for Employment: Current Criminal Records Check and Alberta Child Intervention Check;Standard First Aid (minimum) and Respect in Sport certification to be obtained within first three months of hire if not already completed.
Ortona is an equal opportunity employer that provides a workplace environment that fosters creativity and innovation; we offer competitive rates, flexible schedules, benefits, challenging projects, a dynamic and friendly work environment. We are looking for someone to fit into our team with a professional, respectful, cheerful, take-charge/can-do attitude.
Job Type: Full-time