Company: Fergo Group
Location: Windsor, ON headquarters, with regular travel across Southwestern Ontario
Portfolio Region: Windsor, Essex County/Harrow, Chatham-Kent, Strathroy, and Sarnia
Compensation: Base salary + mileage/gas reimbursement + leasing/performance bonus, based on experience
About Fergo Group
Fergo Group is a fast-growing real estate investment and property operations company based in Windsor, Ontario. We acquire, renovate, lease, and operate multifamily rental properties across Southwestern Ontario.
We are looking for a highly organized, proactive, hands-on Property Operations & Leasing Coordinator to help us manage leasing, field operations, renovation turnovers, tenant coordination, and property-level execution across our growing portfolio.
This is not a desk-only admin role. The right person will be comfortable working from our Windsor office, driving between properties, walking job sites, showing units, following up with leads, meeting contractors, checking on buildings, and reporting back clearly to ownership.
This role is ideal for someone who wants to grow with a real estate company and become a key part of our internal property operations team.
Why This Role Matters
We are growing quickly and need someone who can help keep day-to-day property operations moving without everything landing on ownership.
Your role will be to help make sure:
- Vacant units are marketed, shown, leased, and turned over quickly
- Renovation timelines are tracked and followed up on
- Contractors, site staff, tenants, applicants, and ownership stay coordinated
- Property issues are noticed early and handled properly
- Nothing falls through the cracks
This role requires urgency, organization, common sense, and strong communication.
Leasing & Applicant Follow-Up
You will help drive the leasing process from lead to signed lease.
Responsibilities include:
- Responding quickly to rental inquiries
- Scheduling and conducting showings
- Pre-screening applicants
- Collecting applications and supporting documents
- Following up with leads until they lease or are disqualified
- Helping prepare rental listings, photos, videos, descriptions, and ads
- Tracking all active leads, showings, applications, approvals, and move-ins
- Coordinating lease signing and move-in logistics
- Working with ownership to lease renovated units as quickly as possible
A major part of this role is making sure units are leased before or immediately after renovations are complete.
Field Operations
You will act as an extra set of eyes and ears across the portfolio.
Responsibilities include:
- Visiting properties regularly
- Checking common areas, garbage, curb appeal, vacant units, exterior condition, and maintenance concerns
- Taking photos/videos and providing clear updates
- Coordinating access for contractors, site staff, inspectors, tenants, and ownership
- Identifying issues before they become expensive
- Confirming that assigned work has actually been completed
- Helping coordinate move-ins, move-outs, lockboxes, keys, and unit access
- Keeping ownership updated without needing to be chased
Renovation & Turnover Coordination
You will support renovation and turnover projects by helping keep timelines and communication organized.
Responsibilities include:
- Tracking renovation timelines and unit-ready dates
- Checking progress on-site
- Coordinating cleaners, contractors, site supers, and access
- Taking progress photos and videos
- Reporting delays or issues quickly
- Helping prepare units for marketing and leasing
- Confirming final cleaning, lock changes, keys, and move-in readiness
You do not need to be a contractor, but you need to be comfortable walking through renovation projects and asking practical questions like: What is done? What is delayed? What is needed? When will this be ready?
Tenant & Maintenance Coordination
You will help support tenant communication and maintenance follow-up.
Responsibilities include:
- Receiving and organizing tenant maintenance requests
- Following up with contractors or site staff
- Updating tenants professionally
- Tracking unresolved issues
- Helping with lease renewals, notices, move-in/move-out checklists, and tenant records
- Escalating urgent or sensitive issues to ownership
You will not be expected to make major legal, financial, or high-risk decisions on your own. Your job is to coordinate, document, follow up, and escalate when needed.
Systems, Trackers & Reporting
You will help keep our operations organized.
Responsibilities include:
- Maintaining leasing trackers
- Updating renovation and turnover trackers
- Keeping property files, leases, inspection notes, contractor updates, and tenant records organized
- Helping improve internal systems and checklists
- Sending regular updates to ownership on leasing, vacancies, projects, and open issues
What Success Looks Like
You are doing well in this role if:
- Rental leads are followed up with quickly
- Showings are booked and completed consistently
- Vacant units have a clear leasing plan
- Renovation-ready dates are tracked accurately
- Ownership knows what is happening at each property without having to chase you
- Contractors and site staff are followed up with until tasks are complete
- Property issues are documented with photos, notes, and next steps
- You bring order to messy situations
What We’re Looking For
The ideal candidate is:
- Highly organized
- Fast with follow-up
- Comfortable driving between properties
- Comfortable walking buildings, vacant units, and renovation sites
- Strong with phone calls, texts, emails, spreadsheets, and task lists
- Good with tenants and applicants, but not easily pushed around
- Professional, reliable, and calm under pressure
- Comfortable dealing with contractors and trades
- Able to work independently
- Willing to be hands-on
- Excited to grow with a fast-scaling real estate company
Requirements
- Valid Ontario driver’s license
- Reliable vehicle
- Comfortable travelling between Windsor, Harrow/Essex County, Chatham-Kent, Strathroy, and Sarnia as needed
- Strong communication skills
- Strong organizational skills
- Comfortable using Google Workspace, spreadsheets, email, phone, and basic software
- Ability to work in a fast-paced environment
- Willingness to be in the field regularly
Experience That Would Be Helpful
Experience in any of the following is valuable:
- Residential leasing
- Property management
- Real estate administration
- Construction or renovation coordination
- Hospitality or customer service
- Operations coordination
- Contractor/vendor coordination
- Sales or client-facing work
Who This Role Is Not For
This role is not for someone looking for a slow, predictable desk job.
This role is not for someone who waits to be told every small task.
This role is not for someone who avoids phone calls, driving, site visits, tenants, contractors, or changing priorities.
This role is not for someone who gets overwhelmed when systems are still being built. We are growing quickly and need someone who can help create structure, not just follow structure.
Who This Role Is For
This role is for someone who likes being close to the action.
You may be a great fit if you are organized, practical, proactive, and enjoy making things happen. You do not need to know everything about property management on day one, but you do need to be coachable, reliable, and willing to follow up until things are done.
For the right person, this role can grow into a larger property operations or property management role as the company continues to scale.
How to Apply
Please email your resume to [email protected] with the subject line:
Property Operations & Leasing Coordinator – Windsor
In the body of your email, please tell us why this role is a strong fit for you.
We are not looking for a generic cover letter. We want to understand how you think, how you work, and why you are interested in a hands-on real estate operations role with a growing company.
Please include:
- Why this role interests you
- What experience you have that would make you successful in this position
- A specific example of a time you had to manage multiple moving pieces, follow up with different people, or keep a project organized
- Why you think you would be a good fit for a fast-growing real estate company like Fergo Group
Applications that include a thoughtful email will be prioritized.
Pay: From $25.00 per hour
Work Location: In person
