Our client, a leading organization in customer experience support, is seeking dedicated Technical Customer Support Advisors to join their team. As a Technical Customer Support Advisor, you will be part of the Customer Support Department supporting a dynamic team committed to delivering exceptional service. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a passion for technology, which will align successfully in the organization.
Job Title: Technical Customer Support Advisors
Location: Winnipeg, MB
Pay Range: $18.30
Shift: Full Time (Flexible Shifts)
What's the Job?
- Serve as the first point of contact for customers, providing friendly and professional support
- Utilize technical knowledge to troubleshoot and resolve customer issues efficiently
- Communicate clearly and effectively through phone, email, and chat channels
- Maintain a high level of customer satisfaction by exceeding expectations
- Navigate multiple systems and tools to research and deliver solutions in real-time
What's Needed?
- A High School diploma (or GED)
- One year of customer care experience (preferred)
- Excellent phone presence with a friendly and professional demeanor
- Technical troubleshooting experience with iOS, Smartphones, Tablets, and PC/Mac products
- Familiarity with iOS and/or macOS or comparable technology
What's in it for me?
- Work on-site at our newest and largest campus in Winnipeg
- Flexible schedules to accommodate your needs
- Competitive salary of $18.30 per hour
- Industry-leading benefits including dental, vision, and health coverage
- Opportunities for career growth and development
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
