Job Description
About Us:
Kasa Moto is a two-story contemporary Japanese restaurant and lounge that opened in the heart of Yorkville in the Spring of 2015. With a sprawling rooftop terrace, elevated design, and lush indoor topiary, Kasa Moto guests will enjoy a versatile dining experience that evolves from day to night.
Our Mission is simple. We are in the experience business. Our people-first culture will inspire and empower our team to deliver moments that matter in an environment hyper-focused on the guest experience. Together, we will maintain a best-in-class hospitality experience at Kasa Moto.
What you will find at Kasa Moto is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.
What You'll Do:
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Support the General Manager in overseeing daily operations, including staffing, guest service, financials, and strategic planning.
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Lead and mentor both front-of-house and heart-of-house teams to uphold service excellence and company standards.
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Assist with recruitment, onboarding, training, and performance management of all team members (e.g., hosts, servers, bartenders, kitchen and support staff).
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Actively manage guest experience by resolving concerns, responding to feedback, and handling special requests with professionalism.
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Work closely with the kitchen team to ensure timely and accurate food and beverage service, including accommodation of dietary needs.
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Contribute to inventory control, including ordering supplies, conducting stock counts, and minimizing waste.
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Assist in financial oversight, including revenue tracking, expense management, and identifying cost-saving opportunities.
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Manage scheduling, timesheets, and basic payroll administration to ensure proper staffing and compliance with company policies.
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Maintain a clean, safe, and organized environment in accordance with Ontario health and safety regulations.
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Promote a positive, respectful, and inclusive workplace culture where communication and collaboration thrive.
This posting is for a future vacancy/talent pool and not for a currently existing role.
What You’ll Need:
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2+ years in a restaurant leadership or supervisory role in a full-service or upscale dining environment.
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Proven leadership skills with the ability to coach and develop team members.
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Strong customer service and communication abilities.
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Highly organized and able to multitask in a fast-paced environment.
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Flexibility to work evenings, weekends, and holidays as needed.
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Legal eligibility to work in Canada.
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Smart Serve certification (required); Food Handler Certificate (preferred).