INVITING QUALIFIED CANDIDATES FROM WITHIN CANADA ONLY.
We are looking for someone to join our team full time for the position of 'Technical Sales Advisor'
We are looking for experienced, detail oriented individuals that want to see their contributions make a difference to the people around them. We are growing company that sees increased shipping to North America and abroad as an integral part of our business.
We are a specialty manufacturer that currently imports North American LTL, and bulk cargo. We export NA and worldwide LTL and container loads. Domestically we ship on Carrier LTL in addition to shipping liquid bulk and LTL within the GTHA on our own trucks.
This position is split between responsibilities related to customer service and admin duties related to the support of sales staff and some functional cross training. This position is customer facing and requires a high level of customer service ability.
The successful candidate would be able to professionally field phone calls and emails from a variety of industries and provide recommendations (once given company specific training) in coordination with our sales team. They would be able to accurately input customer orders, coordinate with production staff, and provide the customer with realistic service expectations while maintaining a positive customer experience.
The successful applicant must be experienced in a technical environment such as industries related to chemicals, lubricants, parts, general distribution and/or equipment sales and manufacture.
The successful applicant must have customer service experience or supervisory experience.
General computer skills (such as an intermediate understanding level of email and spreadsheets) are required for this position.
In addition, point of sale and accounting software experience would be considered a strong asset.
E-commerce experience would be considered an asset, as we are increasingly moving to online platforms to improve our shipping efficiency and establish a wider reach.
Schedule is 40 hours a week, regular business hours Monday to Friday. Compensation includes medical and dental benefits. We work as a team and offer inclusion into the company profit sharing plan as an additional form of compensation. We are flexible in terms of compensation and we can offer advancement opportunities to individuals that demonstrate the ability to drive our continued success.
Job Types: Full-time, Permanent
Salary: starting at $22.00 per hour and increasing depending on the experience and skill level of the applicant
Applicants will be contacted for phone interviews. Please do not call prior.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Expected hours: 40 per week
Additional pay:
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
Flexible language requirement:
Schedule:
- Day shift
- Monday to Friday
Experience:
- service advisor: 1 year (required)
- customer service: 3 years (required)
Work Location: In person
