The Administrative Assistant provides confidential administrative services and supports the day to day administrative requirements of the operational area.
Receives, distributes, and coordinates incoming mail, materials and information as well as responding to routine correspondence from internal and external stakeholders.
Answers or redirects internal and external phone calls providing general information and status updates.
Develops and maintains the operational area's information base including reference materials, publications, internal databases, and filing systems.
Researches issues/ situations and compiles/summarizes the information gathered from internal and external stakeholders.
Prepares, drafts, types and updates a variety of correspondence, reports, and materials for internal and external stakeholders.
Develops, maintains and tracks confidential statistics, records, reports, and internal/external communications.
Coordinates and/or monitors the operational area's budget for management approval, including monitoring monthly expenditures; ensuring invoices are verified, coded, approved and paid; and authorizing routine payments.
Orders and maintains office supplies, equipment, reference/library materials and subscriptions.
Schedules, coordinates and organizes meetings, appointments, seminars, conferences, etc. including travel arrangements and logistics for management and staff.
Maintains membership in various operational or planning committees as required.
Performs other related duties as assigned.
Grade twelve (12) plus completion of one (1) year post-secondary education in an administrative assistant program
A minimum of three (3) years of office administration experience
Typing speed of 45 w.p.m. (less than 5% error rate)
Proficiency in the use of integrated computer software (Microsoft Office Suite and Internet tools) in a Windows environment
Knowledge of administrative techniques, procedures and principles
Basic knowledge of accounting and budgeting principles
Ability to take initiative when solving problems
Ability to provide detailed and accurate work
Ability to handle confidential and sensitive information and exercise discretion in providing information to others
Ability to communicate effectively, both verbally and in writing
Ability to provide superior customer service in sometimes confrontational situations
Ability to plan and organize workloads and meet tight deadlines
Ability to work independently and in a team environment
General knowledge of the Workers Compensation Board operations and legislation would be an asset
Quality Orientation/Attention to Detail
Planning and Organizing/Work Management
Client Service Orientation
You may be asked to demonstrate your ability through competency based interviewing and/or testing.
Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for or out of a term position, please note that article 10.09d of the Collective Agreement may apply.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Ability to communicate proficiently in both official languages (English & French) is an asset.
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
A satisfactory criminal record check and verification of education will be required for the successful candidate.
The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, LGBTTSQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.
The Workers Compensation Board of Manitoba welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.