With over 172.9 billion in assets under management as of March 31 2021, Fiera Capital, an independent firm, is one of Canada’s leading investment managers. We deliver customized multi-asset solutions across public and private market asset classes to institutional, financial intermediary and private wealth clients across North America, Europe and key markets in Asia. We strive to be at the forefront of investment-management science, and we are passionate about creating sustainable wealth for clients. Fiera Capital is recognized for our talented people. Our teams collaborate and seek to draw on the global industry’s most innovative and diverse offerings to craft strategies that meet the needs of any client, anywhere they are located.
Why join Fiera Capital:
What we are looking for:
- Inclusive workplace and diverse background of employees
- Growth and development opportunities
- Entrepreneurial industry-leading company with a purposeful mission
- Flexible work arrangements, competitive compensation and benefits
- Collaborative approach, innovative and culture of integrity
- Ambitious organization who strives for excellence
Under the supervision of the Manager, Client Service and Support, the Associate is primarily responsible for providing a very high quality, personalized service to our private wealth clients and supporting portfolio management and investment management activities as well as the business development of private portfolio managers. As a member of the private management team, the incumbent will also be asked to assist other team members in their tasks.
Client Servicing Support
Cultivate strong relationships with clients becoming the “go to” person for account specific information, which can include portfolio investment performance, investment guideline compliance, clarifications and modification, cash inflows and redemptions;
Facilitate the new client on-boarding – supporting clients through the account opening process with Fiera Capital and updating of existing accounts in our systems and other departments;
Gather critical data to quickly respond orally and in writing to client information requests;
Support Investment Counselors with all on-going sales, service and communication with clients and prospects while ensuring that all reports and documents presented reflect information that is both complete and of the highest quality, and are produced within the required timelines;
Write and publish client meeting summary notes posted to firm wide client relationship management systems;
Liaise with portfolio managers, compliance officers, operations and portfolio administration personnel to organize client meetings and coordinate presentation material content;
Take a leadership role on various organizational initiatives;
Collaborate with other team members in joint projects (business development, special events, process improvement, etc.)
Portfolio Management Support
Execute transactions requested by Investment Counsellor;
Support Investment Counsellor with the preparation of Investment Policy Statement for clients;
Prepare and send client statement packages on a monthly and quarterly basis;
Coordinate and send compliance documents and disclosures.
Record and update client contacts and other related information in the appropriate CRM system;
Coordinate various administrative tasks and ensure appropriate follow up;
Provide general administrative support for the Investment Counsellors.
Must have requirements to be successful in this role:
Bachelor’s degree in Business Administration, Commerce or related field;
Enrollment or completion of IFIC/ CSC is an asset.
One (1) to five (5) years of relevant experience in a client service or portfolio administration support function;
Previous experience within the financial services industry;
General knowledge of the investment industry and financial markets;
Exceptional interpersonal skills and customer service;
Results-oriented, ability to work under pressure and manage priorities;
Strong analytical skills and attention to detail;
Ability to work independently but also essential to be a team player;
Advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook;
Proficiency with Salesforce would be considered an asset;
Excellent verbal and written communication in French. Functional English proficiency.
The use of masculine is for the sole purpose of lightening the text and refers to both women and men.
Fiera Capital subscribes to the principle of employment equity. Our staff are our most valuable asset and our goal is to create an inclusive and equitable environment where everyone can reach their true potential.
Fiera Capital will not tolerate any form of discrimination or harassment. All staffing decisions, including hiring and promotion decisions, will be based on merit, skills, performance, and business needs. We are pleased to receive applications from qualified individuals from a variety of backgrounds.
Job applicants who are individually selected for an interview will be notified that accommodations are available upon request. If a selected participant requests accommodation, Fiera Capital shall consult with the applicant and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
We thank all applicants for their interest in a career with Fiera Capital. We will only communicate with those selected for an interview.