Team Member - Court Monitor
Flying Squirrel Victoria is a fast-growing, locally owned company that is excited to announce that we are looking for team members to join our growing company. We are looking for energetic, motivated, and dedicated individuals to join our team. We offer opportunities for growth within the company, unlimited jump time off the clock and employee, friends and family discounts.
Position Summary
The Court Monitor is responsible for ensuring customer safety and service while maintaining and monitoring the trampolines and surrounding areas.
Duties and Responsibilities
Under the supervision of the Supervisor, the duties and responsibilities of the Court Monitor include, but are not limited to, the following:
- Ensure the safety of all patrons;
- Interact, greet and be approachable to customers;
- Clean court when required (e.g. wipe and vacuum trampolines and pads, dust nets, etc.);
- Maintain the cleanliness of the facility and parking lot such as yet limited to the following: cleaning restrooms, floors, entrance way, outside the facility front and back, garbage and debris front and back, shoveling, de-icing and anything else assigned.
- Participate in birthday party “shout outs”;
- Assist with periodic administrative duties such as filing when required;
- Toss foam
- Switch trampoline court equipment when necessary;
- Respond to inquiries regarding pricing, waivers, and general Company information while seeking Supervisor assistance if needed;
- Relay rules and procedures of the court to customers;
- Ensure accuracy of wristband times and information;
- Uphold and maintain all Health & Safety Practices and Emergency Procedures to keep both employees and customers safe;
- Assess appropriate skill levels of customers and advise recommended equipment; and
- Ensure prompt response and care to customers requiring first aid assistance.
Other
- Other duties as assigned.
Minimum Requirements
- One (1) year experience working with children or customer service preferred;
- Able to communicate effectively (both written and verbal);
- Accountable and dependable;
- Able to work in a team environment as well as independently;
- Exceptional attention to detail;
- Ability to be proactive in a busy environment;
- Good organizational, time management and prioritizing skills;
- Able to demonstrate a positive attitude and strong work ethic; and
- Able to handle multiple priorities and tasks.
Working Conditions
- Able to regularly work weekend hours but may be required to do some work in the evenings or outside normal working hours;
- Able to stand for long periods of time, usually the duration of the shift
- Able to lift up to fifty (50) lbs;
- Required to work in a busy, open area which may result in constant interruptions; and
- Accommodation is available upon request.
Job Type: Part-time
Pay: From $18.25 per hour
Benefits:
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
