We are looking for a qualified and dedicated Medical Office Assistant (MOA) to work at a busy and fast-paced medical pediatric office
Job Summary: The MOA is responsible for the following duties:
· Registering and scheduling patients for their routine/acute office visits.
· Rooming patients in to the appropriate rooms and handling the pre-assessment portion of the visit, this includes but not limited to, taking vital signs, checking growth parameters, and giving them the appropriate forms to fill out.
· Cleaning patient examinations rooms after the patient completes their visits
· Filtering through incoming faxes and ensuring they are filed into the relevant folder or patients chart properly
· Processing all online booking requests and ensuring they are being booked appropriately
· Assisting with incoming referrals and processing them according to the office standard.
· Selecting and ordering supplies/equipment necessary for the MOA position.
· Ensuring steady workflows and uninterrupted service.
· Ensuring patient satisfaction, including troubleshooting when there is a complaint.
· Ensuring compliance with current healthcare regulations, medical laws and high ethical standards
Job Requirements and Qualifications
- Two years experience
- Good leadership skills and interpersonal and communication skills.
- Proven work experience in a health care provider office.
- Superior telephone etiquette and patient communication
- Ability to handle medical records discreetly
- Familiarity with medical office safety and infection control standards and procedures
- Excellent organizational and time-management skills
- Ability to multi-task and perform well in stressful situations
- Diploma/ certificate in Healthcare Administration, Business, or relevant field
- Computer literacy utilizing MS Office software applications and ability to research on the Internet.
- Experience with ACCURO EMR is an assets.
- Fluent in Arabic is an assest
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Experience:
Licence/Certification:
- Medical Administration (required)
Work Location: In person
