At Northern High, we believe we carry a great resource for our clients. Our goal is to highlight amazing products. We are looking to hire a Team Lead to manage our team of friendly and knowledgeable staff who have a passion for serving the community. Join our team of experts who are committed to providing our clients with a product customized specifically to their unique needs and educating those who are new to the industry.
As a Lead, you will be one of the key holders for the shop. You will be responsible to strive for greatness as you partner with other leaders to guide the shop team through change, develop their skills and drive sales through inspiring their performance. If you’ve got a collaborative, whistle- while-you-work mentality, but you’re also serious about implementing best practices, policies, rules, and regulations this might be the role you’ve been waiting for. We’re looking for candidates that are self-starters and possess a high drive for excellence, which means you’ll be the cheerleader on the sales floor to lead by example and guide our budtenders to reinforce our culture and drive results.
The ideal candidate will have existing cannabis and accessories product knowledge and must have a minimum one year experience in the retail sales industry.
Responsibilities will include:
- Welcome and assist all customers that visit the store
- Respond to customer inquiries with comprehensive product knowledge and accuracy
- Ensure a high level of customer interaction, suggestive selling and enthusiasm
- Work in partnership with Management and sales team to maximize store sales
- Professionally and courteously handle customer feedback, complaints or concerns
- Maintain a high level of product knowledge
- Sell and upsell products with targets and goal criteria.
- Process purchase payments – cash, credit/debit card
- Receive and process inventory
- Perform opening and closing procedures and complete daily reports
- Adhere to all safety and security protocols
- Ensure store is clean and tidy and merchandise is well-displayed and stocked
We are seeking candidates looking for part-time or full-time positions.
Our operating hours are 7 days a week and may range from 10am to 7pm.
Required Education, Skills and Qualifications
- Interest and passion for the Cannabis product industry
- Must be at least 19 years of age
- Minimum 1 year retail sales experience;
- legal cannabis sales experience CAN Sell
- Social media and on line marketing an asset
- Polished professional with excellent communication and organizational skills
- Works well with others or alone, and with little supervision
- Knowledge of/ability to learn about cannabis plants, strains and accessory products
- Strong attention to detail
- Energetic, enthusiastic, and highly motivated
- Experience with POS systems
- Must be available to work flexible hours including evenings and weekends.
Why Northern-High is a Great Opportunity?
- Benefits after probationary period
- Opportunity for training and growth
- Store Discount and Uniforms Provided
Part-time hours: 20-40 per week
Job Types: Full-time, Part-time
Salary: $18.00-$20.00 per hour
- Casual dress
- Store discount
- 8 hour shift
- Monday to Friday
We are following all government regulations to ensure the safety of staff
- Secondary School (preferred)
- Retail Management: 1 year (preferred)