We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Job Description
What You’ll Be Doing
You will be part of the Business Banking team, reporting to the Senior Manager, Business Banking. As a Financial Service Associate you will provide support to assigned Business Advisors in managing their portfolios and maximizing their productivity by providing administrative support and high quality client service.
How You’ll Succeed
Client Service: Service the business needs of clients in partnership with the BA. Coordinate advance of funds into clients’ accounts according to instructions, handle day to day banking needs, client request for assistance etc.
Support: Assist the Business Advisor by calling clients, booking client appointments, uncovering opportunities linked to client’s business needs and goals, and preparing client files using tools required to support the BA (e.g. First Research, Horizon, and Cash Flow Planning, BCLASS) and provide the ideal client experience.
Business Development : Build and execute a monthly contact plan in partnership with the Business Advisor to meet report card goals
Who You Are
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You can demonstrate experience in Credit and Business Banking with working knowledge of branch routines and operations and BCLASS business lending practices and credit application input. Working knowledge of PC software and mainframe applications (e.g., MS Office Suite, COINS, CBFE, SBFCA, CLASS, BCLASS, IPS, and Horizon tools sufficient to enter and access customer information and process customer transactions.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
Connect : Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning and comprehensive product training
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan
What You Need to Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Job Location
Mississauga-1 City Centre Dr
Employment Type
Regular
Weekly Hours
37.5