Night Auditor
Harrison Hot Springs Resort and Spa
Harrison Hot Springs, BC
Salary: $16.29 - $21.72/Hourly
Job Type: Part Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: Hotel Front Desk Clerks (6435)
NOC Job Title: Night Auditor - Hotel
Expires in 0 days
Expires: 2019-11-24
Posted: 2019-10-25
Last Updated: 2019-10-25

Job Location(s)
100 Esplanade Avenue
Harrison Hot Springs, British Columbia
V0M 1K0, Canada
Job Description

Harrison Hot Springs Resort & Spa is currently recruiting for the position of Night Auditor.

About our company:
Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy.

At Harrison Hot Springs Resort, our guests discover a location unlike any other destination in the world. We know the care and customer service we offer our guests leads to special experiences for them. To ensure an experience of a lifetime, which is our commitment to our guests’ satisfaction. We endeavour to exceed guest expectations and deliver outstanding products and hospitality services. Even though we welcome thousands of guests each year, we will focus on individuals and what we can do to make them feel like they are at home.

Overlooking Harrison Lake, the Harrison Hot Springs Resort and Spa offers the following amenities: five mineral hot springs pools, the Healing Springs Spa, three restaurants and a coffee bar, extensive banquet and catering options, Resort Golf Course and Resort Marina.

POSITION SUMMARY:
The Night Auditor is responsible for all night operations of the Front Desk, Switchboard and reconciliation of the outlets and internal postings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for reconciling all subsystems to ensure all revenue centers are in balance.
  • Identify, investigate and resolve all discrepancies.
  • Relieves the evening front desk clerk. Communicates with relevant co-workers to accurately understand any relevant events from the evening shift. Corresponds appropriately via communication log books, telephone, radio and e-mail.
  • Ensures smooth operation of all front desk and switchboard functions and maintains high level of customer service satisfaction with all internal and external guests.
  • Close and re-open all interfaces.
  • Maintain accurate and timely journal entries.
  • Run all applicable reports as required and distribute to appropriate offices.
  • Some stress resulting from daily guest interactions (internal and external), budgetary, and time constraints.
  • Create daily revenue report.
  • Other job related duties may be assigned.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
Successful completion of Grade 12 education or equivalent required.
Post secondary education pertaining to accounting and/or a combination of accounting and hospitality an asset.
Strong customer service skills.
Ability to communicate effectively with all guests and fellow team members.
Minimum 1 year front desk experience and/or accounting/audit experience in a busy hotel environment.
An equivalent combination of experience and education will be considered.
Computer savvy
Proficient knowledge and application of Microsoft Office with particular emphasis in Excel
Accuracy and extreme attention to detail.
Ability to work calmly under pressure.
Basic accounting skills.
Strong cash handling.
Use Property System Management is an asset, preferably Springer Miller Systems (SMS).
Switchboard operations.
Front desk operations.
Ability to multi-task, prioritize, and work independently.
Being multi lingual is an asset.
Must be willing to cover vacation and sick days as required.
Must be available to work night/graveyard shifts.
How to Apply

Expiring: Nov 24, 2019

Fax: 604-796-4712
Email: hhshr@harrisonresort.com