About Hardwoods
Hardwoods Specialty Products is the recognized premier distributor of decorative surfaces, high-grade hardwood lumber, sheet goods, and architectural grade building products serving the residential and commercial construction markets. Operating 32 distribution centers strategically located across the United States and Canada, Hardwoods is uniquely positioned to provide our customers immediate access to a large, diverse product portfolio, and our vendors a broad, significant channel to market.
We are part of a powerful group of companies, with a network of over 85 distribution centers spanning North America. Our parent ADENTRA consists of five distinct brands; Hardwoods Specialty Products; Rugby Architectural Products; Frank Paxton Lumber Company; Novo Building Products and Mid Am Building Supply. Our brands work together as North America’s largest and most diverse supplier of specialty architectural building products, which are used to create beautiful spaces where we live, work and play. We have approximately 3100 employees across North America and growing as we are very active in the acquisition of complementary companies. Our North American Head Office is located in Langley BC, Canada
Position Overview
This role is primarily an inside sales position focused on customer service, order management, and sales support. In addition, the position provides backup support to warehouse operations as needed to ensure smooth day-to-day branch operations.
Responsibilities
- Actively sell and service existing accounts via phone and email
- Prospect and develop new, exciting business relationships
- Learn about and promote new product lines
- Work for and with outside sales staff
- Purchasing and inventory management
- Create/Amend Sales Orders
- Understand each customer's needs to provide real, effective solutions
- Deliver exceptional customer service
- Professionally quote rates
- Provide customers with professional recommendations on options as well as pricing and availability data to meet customers' needs
- Process orders in a timely manner
- Work to continually advance self knowledge of products
- Serve as back up warehouse person
Benefits of Working with Us
- Competitive base salary
- Complete insurance coverage – medical, dental, vision, life
- RRSP matching contributions
- Paid vacation time
Qualifications
- High school diploma
- Industry experience would be an asset
- Some experience in quoting, purchasing and inventory management would be an asset
- Excellent communication and problem solving skills are a must
- Good math competency
- Proficient with computers (word, excel, CRM)
- Desire to work in a customer-centric sales role, excellent customer service skills
- Wants to contribute to the overall plan and team
- Sense of urgency, ability to work in a fast paced environment and to multi-task
- Positive, proactive and energetic attitude
- Ability to work well independently as well as part of a team
- Positive can do attitude
- Detailed/organized
- Strong follow up skills
- Good organizational and time management skills.
- Ability to lift 25 kilograms
- Ability to or willingness to learn to drive a forklift
Reporting Relationships
This role reports to the Branch Manager
Job Type: Full-time
Pay: $48,000.00-$54,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Experience:
- Forklift: 1 year (preferred)
- Inside sales: 2 years (preferred)
- building materials: 3 years (preferred)
Work Location: In person
