At The Muscle & Joint Clinic, we help people move better, feel better, and get back to doing the things they love.
Our clinic focuses on musculoskeletal health, helping patients with sports injuries, chronic pain, post-surgical rehabilitation, and preventative care. Our team cares deeply about our patients and our community.
We’re currently looking for a friendly and organized Front Desk Receptionist to join our team.
The front desk is the heart of our clinic. You’ll often be the first and last person patients interact with, so creating a warm and welcoming experience is very important to us.
If you enjoy helping people, staying organized, and working in a positive team environment, we’d love to hear from you.
Responsibilities
- Greet patients and make them feel welcome when they arrive
- Schedule and manage appointments using Jane EMR
- Answer phone calls and respond to emails
- Help patients with billing and insurance questions (EHB, MVA, WSIB)
- Support patient referrals and retention programs
- Assist with retail product sales
- Help keep the front desk organized and running smoothly
Qualifications
- Friendly and professional attitude
- Strong communication skills (written and verbal)
- Ability to multitask and stay organized in a busy clinic environment
- Comfortable using computers and clinic software
- Experience with Jane EMR (required)
- Experience with EHB, MVA, and WSIB billing is an asset
- Previous reception or customer service experience preferred
Most importantly, we’re looking for someone who brings positive energy and great customer service to the team.
Job Details:
Job Type: Permanent, Part-Time
Pay: $17.50 – $20.25 per hour
Schedule:
- Weekdays: 1:00 PM – 5:00 PM or 5:00 PM – Close
- Weekends: As needed
Location: Mississauga, ON
Applicants must be able to commute to:
- Churchill Meadows location (L5M 7M5)
- Square One location (L5B 3C2)
Benefits
- On-site parking
- Supportive team environment
- Opportunity to grow within a multidisciplinary clinic
If this sounds like a role you’d enjoy, we’d love to hear from you.
Job Types: Part-time, Permanent
Pay: $17.50-$20.25 per hour
Benefits:
Experience:
- JANE EMR: 1 year (required)
Work Location: In person
