Job Developer
Dixon Hall Neighbourhood Services
Toronto, ON
Dixon Hall Neighbourhood Services is multi-service agency located in the heart of east
downtown Toronto. For 90 years, we have been touching the lives of thousands of our
community’s most vulnerable residents by providing a range of programs and services across
every stage of life.

Reporting to the Employment Services Centre Director, the Job Developer is responsible for
marketing the Employment Service Centre to employers, local community and agency partners.
The Job Developer recruits employers and manages ongoing employer relationships, obtains
employment opportunities, develops and maintains employer databases, and arranges job
matching and placement, negotiates employer wage incentives and supports job retention, to
achieve the Employment Ontario Performance Management System targets.

Responsibilities:
Market the services of the Employment Service Centre to employers, and community
and agency partners.

Recruit employers to achieve the Employment Ontario Performance Management
System (EOPMS) targets.

Assist employers to identify his/her human resources needs including job requirements,
skills and competencies.

Effectively recruit relevant employers and positions that meet customers’ skills,
capabilities, interests and experience.

Assess employers’ workplace capacity to provide positive work experiences and
workplace training in a safe, suitable environment.

Negotiate Employment and Training Incentives and other supports with employers,
maintain proper records and monitor compliance.

Conduct exit interviews with employers to ascertain feedback on services provided, to
determine future employment and on-the-job training opportunities.

Develop and maintain a comprehensive employer database which includes eligibility,
record of site visits, employer profile and all other relevant data.

Analyze and evaluate labour market information on a regular and consistent basis

Develop a pool of mentors and coaches and match to identified customers who would
benefit from informal support during and after the work placement.

Support the development of on-the-job training plans and monitor placements to
facilitate success and retention.

Liaise with Employment Advisor to monitor and support the placement of customers to
facilitate successful employment outcomes and retention.

Address financial barriers to customer participation in employment and on-the-job
training opportunities, by identifying and administering ‘flow-through’ Employment and
Training Incentives.

Input and maintain an electronic list of employers with relevant and current employment
opportunities.

Maintain client and employer files as required by MTCU, including case notes and action
plans.

Work collaboratively with the Employment Centre staff to organize job and career fairs.

Develop and conduct workshops in collaboration with the Resource and Information
Specialist.

Qualifications:
Post-secondary education in a marketing, business or human resources discipline.
Relevant post-secondary education may be exempted by the employer if the applicant has
three to four years’ experience working in a marketing, business or human resources
position.

Three to five years’ experience working in a marketing, business or human resources
position.

Demonstrated knowledge of employment and training resources and labour market
information and systemic barriers to employment.

Experience working with unemployed, underemployed, homeless and marginally housed
individuals, and knowledge of the challenges facing individuals with significant barriers to
entering the labour market.

Computer literacy utilizing MS Office applications with proficiency in word processing,
spreadsheet, database and presentation software applications.

Strong interpersonal, employment coaching, negotiation, mediation, interviewing and
presentation skills.

Sound knowledge of job development techniques, sales presentations and sales closing
techniques, customer matching and marketing techniques.

Contacts in the business and labour communities an asset.
To apply, please email your resume and cover letter as a single Word or pdf document to
hr@dixonhall.org by July 31, 2019 at 4 p.m. quoting File #19-ES-02 in the email “Subject” line.

Dixon Hall Neighbourhood Services is committed to developing an inclusive selection process
and work environment. If contacted for an interview, please advise the hiring manager if you
require any accommodation during the interview process. The hiring process is governed by
Dixon Hall Neighbourhood Services Race Relations and Employment Equity Policies.