CUPE POSTING #895640
Position: Ward Clerk (2 positions)
Site: Toronto Western Hospital
Department: Arthritis Program
Reports To: Manager
Salary Range: $24.89 to $25.65 per hour (Start rate: $24.89 per hour in accordance with collective agreement requirements)
Hours: Varies. Days/various start times
As an integral member of an outpatient department, the principal responsibilities of the WARD CLERK include: performing patient admitting/registration function; performing patient administrative services; organizing and maintaining patient charts, electronic and paper information filing systems(s); performing reception responsibilities; performing unit administrative services; providing routine clerical support services; ensuring efficient operation of the unit, within scope of authority; performing cross-functional duties, as assigned and/or required; performing other duties consistent with the job classification, as assigned and/or required.
At minimum, completion of high school or recognized equivalent
Completion of a post secondary secretarial arts program at the certificate level or recognized equivalent preferred
Knowledge of medical terminology
General knowledge of office practices, processes and procedures
Previous on-the-job word processing and spreadsheet experience
Experience working in a fast paced environment
Experience working in a health care environment an asset
Experience working in a Microsoft Office software environment an asset
1 year to less than 2 years practical and related experience and/or 3 months to less than 6 months on the job training
Ability to work in a team environment
Ability to handle difficult patients and/or situations
Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
Exercise initiative and good judgment with ability to multi-task
Effective organizational, interpersonal, and communication skills
Knowledge of applicable legislative, UHN and/or departmental policies
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
Will be required to work at multiple areas as well as rotating shifts in emergency situations
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.
POSTED DATE: April 7, 2022 CLOSING DATE: April 14, 2022
For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted. UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.