Job ID
78486
Job Title
Manager, Knowledge Translation and Strategic Communications
Regular/Temporary
Regular
Location
David Braley Health Sci Centre
Open Date
2026/09/03
Job Type
Limited Term ( >12 months)
Close Date
2026/09/12
Employee Group
TMG
Favorite Job
Department
Family Med
Full/Part Time
Full-Time
Salary Grade/Band
Band K
Salary Range
$80819.00 - $121229.00 (annual)
Job Code
010165
Hiring Range
$80819.00 - $105974.00
Existing Vacancy
Yes - Backfilling as Existing
Contract Duration
15.7 Months
Target Number of Openings
1
Hours per Week
35
Posting Details
Schedule Monday to Friday 8:30 to 4:30 - Hybrid Schedule on site 3 days per week.
Education Level A Graduate degree with background in health sciences and communications.
Career Level Strategic communicator with 3-5 years of experience.
Job Description
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Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.
Department Description:
The Department of Family Medicine (“DFM”) has over 240 staff and 1,500 faculty distributed throughout thirteen teaching sites and surrounding communities, teaching 214 residents and over 650 other health professional learners annually, and through its affiliated faculty members serving over 1,000,000 patients within southern/south Central Ontario. It is a recognized leader in family medicine teaching, research, and practice nationally and internationally. It is one of only two academic Family Medicine departments in Canada that directly operates primary care clinics, operating two large clinical teaching units (“CTU”) as a joint venture with Hamilton Health Sciences and the McMaster Family Health Organization Association. The CTUs encompass forty physician practices serving over 45,000 patients and training over 70 family medicine residents annually, supported by more than 40 administrative staff in addition to physicians and a team of more than 20 other health professionals.
Our Mission:
Together we serve, teach, discover: Primary care for better health and a brighter world.
Our Values:
Honouring
We are committed to honouring and respecting ourselves and others.
Creative
We practice creative and courageous inquiry and action.
Generous
We engage one another with generous interdependence.
Our ideal candidate will play a key role in knowledge translation and communications strategies, bridging the gap between research evidence, practice, and policy, as well as creating a unified departmental voice that encapsulates our mission and values. You create compelling narratives that tell our story; engaging our patients, funders, clinicians, policy makers, and the public. You are a compassionate leader that invests in relationships, develops people, champions change and innovation, drives results, communicates and collaborates, and takes a strategic approach.
Job Summary:
Reporting to the Director of Administration, and in close collaboration with a distributed leadership team in the Department of Family Medicine, the Knowledge Translation (“KT”) and Strategic Communications (“SC”) Manager provides leadership, guidance and support for targeted, responsive and effective KT and SC initiatives across all departmental domains (Research, Education, Health Services, Faculty Relations, Staff Relations, Chair’s Office) to further strategic objectives, strengthen internal and external engagement, enable greater research impact by furthering the uptake of evidence into practice and policy, and enhance collective and individual profile and reputation aligned with purpose.
Accountabilities:
Leads the development, implementation, evaluation and continuous improvement of effective KT and SC plan(s) and related strategies that are aligned with the direction and needs identified by faculty and staff leaders at the department level and in each departmental domain and, where relevant, reflect current and emerging evidence informed knowledge translation methods based on a number of conceptual models.
Fosters an inclusive environment in which diverse thoughts (of all classes, races, nationalities, cultures, religions, disabilities, genders, and sexualities) are welcomed, shared and integrated in the development and execution of KT and SC strategies and activities.
Ensures KT consultation and implementation support is provided to relevant departmental domains, directly or delegated, through the full scope of the research process, including question development, stakeholder engagement, synthesis, dissemination, exchange and ethically-sound application of knowledge in practice.
Oversees the identification and implementation of strategies to transfer research findings to policy and program decision makers.
Ensures that knowledge is transferred and exchanged in ways that meets the needs of a diverse audience by consulting with stakeholder groups and knowledge holders across various equity-deserving communities.
Maintains awareness of evolving trends and recommended practices in KT and SC, including regulatory compliance regarding accessibility.
Directly produces, or oversees production of, KT and SC materials across all media (written, visual, digital) for various channels of delivery to diverse audiences.
Ensures all department-affiliated web-site content is current, compliant with best practices and consistent with University/Department branding and messaging, and works with leadership colleagues to ensure ongoing responsiveness to needs of each relevant audience.
Oversees the preparation and production of internal newsletter(s).
Ensures the design(s) and process(es) are in place for continuously evolving faculty and staff portals, in collaboration with IT, HR and Faculty Relations colleagues, and ensures content is relevant and effective for all internal audiences in collaboration with each departmental domain.
Manages and continuously improves departmental and domain social media presence, including evolving supportive processes and building distributed capacity for development of related content.
Compiles and disseminates ad-hoc reports and products to broad audiences and stakeholders, including press releases and briefings for decision-makers.
Advises on, and implements or oversees implementation of appropriate KT and/or SC channel(s) per leadership direction for priority messaging that arises from time to time.
Directs, supervises, hires, trains, develops and performance manages two full-time UNIFOR staff and up to two students, including review and prioritization of deliverables and work assignments as needed.
Manages financial and physical resources required to implement and sustain KT and SC plan, with annual review, including development and accountability for required budget.
Liaises effectively with KT and/or SC colleagues in the Faculty of Health Sciences, University and, where relevant, external collaborating organizations.
Qualifications:
Education: A Graduate degree with background in health sciences and communications.
Experience: Strategic communicator with 3-5 years of experience.
Knowledge/Skills:
- Knowledge and understanding of primary care and the research process.
- Demonstrated commitment to working through an EDI (equity, diversity & inclusion), ARAO (anti-racism & anti-oppression) and decolonial lens, with strong valuing of Indigenous ways of knowing and wisdom.
- Awareness of diverse communication mediums and styles, in acknowledgment that knowledge can be produced, received, shared and understood beyond Western/Eurocentric standards.
- Demonstrated success in areas of media relations, strategic internal and external communications and in all social media platforms.
- Ability to translate complex ideas into plain language.
- Computer knowledge, with proven technical experience managing digital tools including: video capture and editing, WordPress, web analytics, Social Media analytics and Social Media tools.
- Understanding of new media and evolving media environment.
- Creative thinker and self-starter with ability to work independently.
- Demonstrated exceptional research and writing skills.
- Knowledge of electronic media and media monitoring systems.
- Proven ability to create budgets and understand financial documents.
- Excellent interpersonal and communication (written and oral) skills.
- Proven ability to maintain confidentiality.
- Sound judgment and independent decision making abilities.
- Ability to lead, supervise and direct staff.
- Ability to lead project teams and/or effectively contribute to a team.
- Strong project management, evaluation and time management skills.
- Flexible and adaptable, including scheduling which may require early mornings, evenings or weekends.
- Our office building is in downtown Hamilton and accessible via public transit.
- Our offices are located on levels 2-6, which are all wheelchair accessible.
- Gender-inclusive public washrooms are available on site.
The Department of Family Medicine also recognizes the impact of leaves (e.g. family care or health-related) that may have had an impact on your career path. You are welcome to share this information with us, and it will be considered when assessing your application in full to ensure an equitable approach.
Pay Transparency Statement
The posted hiring range represents McMaster's typical hiring range for this position. Actual starting salary will depend on factors such as relevant experience, qualifications, internal equity, and market conditions.
Individuals with extensive experience, deep specialized expertise, and/or those who can demonstrate exceptional past performance, as applicable, may be hired at a higher rate within the full range, in accordance with the University compensation policies.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
Faculty of Health Sciences HR Office at ext. 22207, or
School of Graduate Studies at ext. 23679
to communicate accommodation needs.
Hybrid Work Language
To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.
Interview Experience
At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to
[email protected] or the HR contact associated with your position of interest.
AI Statement
McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.
