At Hollyburn, we empower growth and inspire change and we’re looking for people to join our team who want to do the same. If this sounds like you, read on. We want you with us!
We are Hollyburn Family Services, an industry leading organization that provides quality residential programs, counselling and support services to children, youth, and families since 1990. We rely on our core values to create a trusting and safe environment free from harassment and discrimination for our team and for our persons-served. We treat our employees, persons-served, and community with fairness, dignity and respect, and as such strive to hire and build a team reflective of these values. We are proud to have a diverse team, all of whom have unique abilities to enrich the lives of our persons-served.
You are Supervisor material. This means that you are a positive, energetic role model who has a passion and skill for providing support and care for our clients as well as acting as a mentor and supporting the team with whom you will be working. You embrace the opportunity to take responsibility for overall functions of the program, including, but not limited to scheduling and training full-time and relief staff, implementing client behavioural support plans, household maintenance and safety, treatment planning, and being part of integrated case management as a professional community liaison.
This role is full-time, 40 hours per week, located in East Vancouver (near Burnaby). The schedule for this role may include a weekend day and will support the schedule of the Program Manager. Candidates must be able to work weekends and evenings when needed.
PLEASE NOTE: This application includes a phone screen to help us expedite our screening process. Please assist us in learning more about you by completing the phone screen. You have a better chance of being invited to a video interview if you complete the phone screen.
- Education: BSW plus 2 years’ experience or College Diploma plus 3 years’ experience
- Experience working with Indigenous youth and supporting their growth through exploring and honouring their culture and history
- Experience working with Indigenous partners in the community
- Experience working with youth with substance use and knowledge of the cycle of addition and treatment modalities
- Experience working with youth with concurrent disorders
- Experience dealing with challenging youth, strategy development, mediation, counseling, advocacy, community networking, and life skills management
- Demonstrated knowledge of different child and youth care approaches, the development of youth service plans, and legislation and government regulations applicable to the program
- Experience supervising a team
- Ability to work collaboratively with community resources and within a team setting
- Clear, direct and sensitive verbal and written communication skills
- Must own a vehicle and hold a valid B.C. Class 5 Driver’s License
- Ability to pass Ministry of Children and Family Development and Ministry of Public Safety and Solicitor General consolidated criminal record checks
YOU’LL SCORE MORE POINTS IF YOU HAVE:
- Demonstrated experience with program management and development
- Demonstrated experience providing direct and specific feedback to employees when needed
- Previous experience liaising with community resources and multi-disciplinary professionals
- Naloxone training
- Current First Aid
- Current NVCI and/or MANDT training
A SAMPLE OF WHAT YOU’LL BE DOING:
- Facilitate regular team meetings
- Ensure all reports, updates, time sheets and petty cash records are completed within deadlines
- Manage scheduling of relief and full time staff, including sick days, vacation time, stat holidays etc.
- Provide appropriate reports and records as necessary to maintain Accreditation and MCFD standards
- Manage petty cash budget/program spending
- Oversee the team’s data collection efforts and report to the Clinical Manager
- Participate in occasional weekend on-call rotation with appropriate compensation with all other supervisors
- Participate in agency supervisory meetings and training
- Provide advocacy as required
- Establish professional working relationships with government Ministries and other relevant agencies in order to facilitate appropriate case management in the best interest of the client
- Work collaboratively with supervisory team
- Provide regular updates to Clinical Manager
- Maintain knowledge of all relevant services and programs
- Keep informed of all current trends and issues
- Maintain a working relationship with other community service providers, stakeholders and interest groups
- Attend related training and conferences to stay current on latest best practice and field development
- Participate in broader organizational projects and committees to enhance knowledge and practice
Because we know our team is our heart and our most important asset: We offer extensive training opportunities to all employees. We support professional development and advancement within our every growing organization. Our salaries are competitive and our benefits package includes 100% employer premium paid BC Medical, extended health, dental, vision care, life insurance, wellness days and sick leave. After a six-month probationary period, our employees become eligible for our Registered Retirement Savings Plan where Hollyburn matches contributions up to 3% of gross salary.
If you’re still reading this and are excited to grow your career at Hollyburn, then do not delay! Send your resume and a brief cover letter telling us why you are the perfect candidate for this position.
Job Types: Full-time, Permanent
Salary: $50,400.00-$55,200.00 per year
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
To keep our team, our clients and their families safe, we follow all protocols set forth by local & provincial health authorities, such as mandatory mask wearing, temperature screen before each shift, hand washing, surface cleaning, & distancing.
- working with youth with concurrent disorders: 1 year (Required)
- youth program management: 1 year (Preferred)
- supervising teams who work with at-risk youth: 1 year (Preferred)
- working with Indigenous youth: 1 year (Required)
- MANDT (Preferred)
- BC Class 5 Unrestricted Driver's License (Required)
- Valid proof of ability to legally work in Canada (Required)
- Non Violent Crisis Intervention (NVCI) Training (Preferred)