Job summary:
Patterson Dental is seeking a highly motivated and energetic individual to join its technical team at our Vancouver branch. As a Service Technician – Installation you will be responsible for providing training, intermediate level on-site repair, installation and maintenance on a variety of dental products.
Major Duties:
- Determines the equipment, parts, supplies or tools needed to complete the installation and service requests.
- Relays any special problems to Service Coordinator following each call.
- Ensures that standard response times committed to the Service Coordinator are met.
- Loads, delivers, installs, specs and trains customers on the use and basic maintenance of equipment sold.
- Learns and follows specific manufacturer guidelines for equipment installation and troubleshooting.
- Completes all required paperwork (time sheets, service orders, BRH forms, inventory, expense reports and/or purchase card statements or equipment related items).
- Returns defective modules assemblies or parts to the local office and labels items.
- Ensures proper vehicle maintenance and safe driving habits are followed.
- Manages vehicle inventory and restocks as necessary.
- Performs other duties as assigned.
Job qualifications:
- Diploma in electronics/electromechanics, or any other relevant experience.
- Valid driver’s license and in order required.
- Excellent organizational and problem-solving skills.
- Motivated team player and have good manual skills.
- Strong customer service skills.
- 2 to 3 years of experience in repair field in a dental/medical environment.
- Carpentry/plumbing/heating/electricity/electronics related experience is an asset.
- Knowledge of SAP software an asset.
- Excellent command of written and spoken English.
Job Type: Full-time
Pay: $28.00-$30.77 per hour
Benefits:
- Company car
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: On the road
