DXP - Account Manager

DXP Enterprises, Inc.
Calgary, AB

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Job details

Full-time
18 hours ago

Skills

Sales
Business
Account management
Communication skills

Full job description

Summary:

The Account Manager is responsible for growing sales and increasing company profitability by maintaining and expanding relationships with existing customers while actively developing new business within an assigned territory. This role focuses on promoting products and services, providing technical support, and delivering customer training to drive long-term value and customer satisfaction.

Key Duties & Responsibilities

Manage and maintain strong customer relationships to ensure high levels of satisfaction
Generate new sales with existing customers and develop new customer opportunities within the assigned territory
Act as a liaison between clients and internal departments to ensure accurate communication and service delivery
Utilize CRM and other online sales tools to keep Operations and Management informed of sales activity, upcoming projects, and opportunities
Visit job sites as required to take measurements, provide client services, or support project needs
Collect and share competitive intelligence and market information while collaborating with the sales team
Prepare, present, and follow up on customer quotations
Collaborate with management to develop and achieve sales and training objectives
Assist in the development of sales presentations and marketing materials
Deliver in-depth sales presentations highlighting key benefits, ROI, and overall value
Conduct business with honesty and integrity in all customer and vendor interactions
Participate in trade association events and local industry organizations as required
Perform other duties as assigned

Employee Safety Responsibilities

Work in compliance with all health and safety legislation, company policies, and procedures
Take all reasonable precautions to ensure the health and safety of workers under their supervision
Communicate known workplace hazards and existing controls to mitigate risk
Involve workers in hazard identification and control processes
Ensure all workers are adequately trained, knowledgeable of equipment, and properly supervised
Maintain regular safety communication and observe safe work practices
Report incidents or imminent dangers and participate in investigation processes as required

Required Qualifications

Minimum 3 years of sales and/or account management experience
Knowledge of industrial safety equipment and services is considered an asset
Business degree or equivalent combination of education and experience
Experience selling multiple product and/or service lines
Strong communication skills with the ability to convey key information to diverse audiences
Proven consultative selling skills
Demonstrated ability to assess client needs, develop proposals, and deliver tailored solutions
Experience working with BPM systems
Strong relationship-building and interpersonal skills

CAN:AB:Calgary

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Key Duties & Responsibilities

Employee Safety Responsibilities

Required Qualifications

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