Job ID: 5409
Job Category: Communications & Marketing
Division & Section: Public Health, PH Strategy & Preventive Health
Work Location: 277 Victoria Street, Toronto, ON, M5B 1W2
Job Type & Duration: Permanent
Salary: $88,979.80-$104,624.00, PSG: TM1912, Wage Grade: 6.5. Please note: The salary reflects 2019 rates
Shift Information: Monday - Friday, 35 Hours Per Week
Include as Applicable - Qualified List will be established to fill permanent positions.
Number of Positions Open: 1
Posting Period: 30-July-2020 to 14-Aug-2020
Since 1883, Toronto Public Health (TPH) has been protecting and promoting the health and well-being of all residents across the City of Toronto. With this goal in mind, the TPH Division works to prevent the spread of disease, promote healthy living and advocate for conditions that improve health for our diverse and growing population of 2.9 million. Reporting to the Board of Health, it also monitors the health status of Torontonians to better respond to ongoing and emerging health needs, and develops and implements public policy and practices that enhance the health of individuals, communities and the entire city.
As Toronto Public Health's Supervisor of Media Services, you’ll demonstrate your ability to lead and motivate high-performing teams as you supervise the TPH Media Relations team to ensure it has the tools and knowledge to provide timely responses to all media requests, and ensure that the appropriate spokespeople are available to speak with the media. We’ll also count on you to identify opportunities to promote TPH programs and services, and Board of Health reports, via both social and traditional media.
Recognized for your superb writing, editing and administrative abilities, you’ll oversee the day-to-day management, editing and updating of TPH’s online assets, including the editorial calendar for the Division’s corporate web page and content for all social media accounts. Your innovation and expertise in proactive and reactive issues management strategies will also be evident as you plan, recommend and implement detailed media and issues management approaches for TPH programs, including media events, Board of Health meetings, and media availabilities with the Medical Officer of Health.
A persuasive, confident public speaker, you’ll work with TPH spokespeople and the Communications Manager to prepare media responses to requests, flagging any potential media issues, and deal with the media on behalf of TPH to make sure reporters’ queries are answered as quickly as possible, messages on the issue(s) at hand are consistent, and the public is well informed on TPH programs and policies. In addition, you’ll be expected to prepare key messages and author media releases on public health issues and programs, and advise senior staff on how to deliver key messages or respond to media enquiries.
This position encompasses the usual leadership accountabilities, as you’ll be supervising the day-to-day media relations operation of all assigned staff – scheduling, assigning and reviewing work, monitoring and evaluating performance, providing motivation, ensuring effective teamwork, and high standards of work quality and organizational performance, and promoting continuous learning and innovation. Providing input into, and administering, the assigned budget, and ensuring that expenditures are controlled and maintained within approved budget limitations will also be an integral part of your job.
This high-visibility role calls for extensive experience leading a team to develop, implement and coordinate diverse, high-level traditional and social media proactive and reactive issues management strategies, analysis and reports in a time-sensitive environment with high-profile health issues. Equally important, you have worked in a health environment and with senior management and political staff on sensitive and confidential health issues. Your track record of accomplishments is backed by a post-graduate certificate or degree in communications or media relations, or an equivalent combination of education and relevant experience.
A results-oriented, energetic, motivated professional with a demonstrated commitment to leading and excelling in a cross-functional directorate, you have successfully supervised, developed and motivated high-performing teams to produce innovative materials and strategies. These strengths as a leader are complemented by superior oral and written communication abilities and well-developed skills in human and public relations, strategic planning, problem-solving and negotiation, enabling you to deal confidently and effectively with all management levels and the media.
Your superb creative, conceptual and technical social media skills are coupled with the ability to apply the principles of new media technologies to support and enhance a wide variety of communications initiatives. As Media Services Supervisor, you’ll also have ample opportunity to use your superior organization and multi-tasking skills, your ability to develop and manage project special budgets, and your good knowledge of municipal governance policies and familiarity with relevant government legislation, including Occupational Health and Safety, Access and Equity, and Ethics.
Given the nature of this mandate and the environment in which we operate, you will also be available and prepared to work after hours and provide on-call support, as needed.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook at Facebook.com/CityTOjobs.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.