Accessibility Services Coordinator
Lethbridge College
Lethbridge, AB
Reporting to the Senior Manager, Learning Services, the Accessibility Services Coordinator is a high-performing, energetic, and organized individual with strong communication skills who is responsible for the progressive, effective operation of the Accessibility Services department. Working closely with other members of the Learning Services team, the Accessibility Services Coordinator oversees a range of services for students with disabilities and the faculty, staff, and organizations who work with them.

The Coordinator directs the day-to-day operations of the department: coordinating staff schedules and duties, establishing departmental practices with an eye to quality service and improvement, implementing departmental strategic activities, and coordinating government reporting and funding processes.

As lead for a team of disability professionals, the Coordinator carries out a range of performance management duties, including recruitment, staff development, coaching, and evaluation. The Coordinator is also responsible for maintaining professional knowledge and currency on disability issues while advancing institutional awareness, approaches, and perspectives relative to diverse learners. The ability to build and maintain effective communications and relationships with internal and external stakeholders is key.

Working collaboratively with the department’s Access Specialist, the Coordinator also identifies and coordinates student supports, including conducting new and returning student appointments (documentation and service reviews, needs assessments, reduced course load and accommodations recommendations); supporting disability funding applications; providing disability advising and advocacy; and responding to inquiries from students, parents, faculty and staff, government agencies, and other community stakeholders.

Finally, the Coordinator provides occasional academic strategies support to students with learning challenges or diagnosed disabilities, actively connecting the work to students’ everyday experiences and needs.

The Coordinator aims to lead a dedicated team in providing exceptional service to students with disabilities as they work to achieve their academic goals.

Job Duties Required Qualifications
  • Minimum of Bachelor’s degree with specialization in Education, Special Education, and/or a related field (e.g., Counseling, Psychology).
  • A minimum of 3 years’ experience working with students with disabilities in a post-secondary setting.
  • Experience and familiarity with different types of disabilities, learning strategies theory/instruction, and learning technologies
  • Effective communication and interpersonal skills and an ability to handle challenging situations in a respectful, dignified, and constructive manner
  • Demonstrable leadership and/or supervisory skills which support effective growth, participation, and collaboration in a dynamic team environment
  • Ability to multi-task, work independently, exercise good judgment, think critically, and maintain confidentiality
  • Competence in current Microsoft Office applications