Corporate Travel School Program - Virtual, Canada
American Express Global Business Travel
Ontario
American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 12,000 employees and operations in nearly 120 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We are now hiring for our next corporate travel school! This is a unique opportunity to learn the tools to become a successful travel consultant. You will learn everything that it takes to book travel arrangements for business executive level clients all over the world.

As a new Travel Counselor, you will receive 9 weeks of paid training from your own virtual home office. The training program will equip you with everything you need to know to be successful. After you successfully complete training, you will work 36.25 - 40 hours a week. Pay is hourly with the ability to work overtime (weekends are time and a half plus shift differentials)!

Requirements:
Airline / Hotel / Customer Service experience required
Strong communication and customer service skills required
Ability to work in a fast-paced environment required with a virtual call-center experience strongly preferred
Comfortable making travel recommendations to corporate clients
A designated quiet home office space required
Microsoft Suite experience and strong computer navigation skills required
AEGBT operates in a 24x7x365 environment in order to provide exceptional traveler care to our customers. These hours may change in order to meet business demands. With appropriate notice, all of our employees must be flexible to work at any time between those hours regardless of their current schedule. Periodically, employees may be required to work at least one weekend day, or as business needs dictate. As business demands change, these hours could change and shifts will be altered to include a time slot within the 24x7 hour period. Our company abides by all Federal and Provincial laws to ensure employees are compensated appropriately.

AXCESS@ Home (working virtual) Requirements:
Must have a dedicated work space within own residence that follows the ergonomic and safety guidelines for performing travel counselor duties

Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher

Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement

Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment

High speed internet capability with at least 10 Mbps download and 2 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP’s are permitted)

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

#LI-CW1

Location

Canada>Ontario>Virtual Location

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

GBT Recruitment Privacy Statement