Location: Britannia Dental Centre
Parttime: 15 to 18 hours
Job Overview
We are seeking a dynamic and experienced Part-time Dental Receptionist to join our friendly dental team. This vital role combines excellent customer service with efficient administrative support, ensuring our patients experience a smooth and welcoming visit from start to finish. As the first point of contact, you will manage patient interactions, schedule appointments, and handle administrative tasks with professionalism and enthusiasm. Your energetic approach will help foster a positive environment that keeps our practice running seamlessly and patients feeling valued.
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere.
- Manage multi-line phone systems to answer inquiries, schedule appointments, and confirm patient visits.
- Verify patient insurance information and update electronic medical records accurately using systems like Abeldent.
- Handle patient check-in and check-out processes efficiently while maintaining confidentiality.
- Schedule appointments, follow-up visits, and coordinate with dental staff to optimize daily operations.
- Maintain organized records of patient information, treatment plans, and billing details in electronic medical records systems.
- Assist with administrative duties such as billing, coding, and processing payments.
- Support the dental team by managing correspondence, preparing charts, and ensuring office supplies are stocked.
Experience
- Proven experience as a dental receptionist or in a similar front desk role within a dental or medical office setting.
- Familiarity with dental practice management software such as Abeldent; experience with Epic is a plus.
- Strong knowledge of medical terminology relevant to dental procedures and patient care.
- Demonstrated ability to operate multi-line phone systems efficiently in a busy office environment.
- Prior experience working with electronic medical records (EMRs) and office administrative tasks is highly desirable.
- Excellent communication skills, both verbal and written, with an energetic and positive attitude.
- Ability to handle sensitive information discreetly while maintaining professionalism under pressure.
Join us to be part of a vibrant team dedicated to delivering exceptional patient care! We value energetic individuals who thrive in fast-paced environments and are passionate about making every patient’s visit memorable for all the right reasons.
Pay: $19.45-$26.00 per hour
Benefits:
Work Location: In person
