Are you interested in working with a great team to help at-risk youth? If so, bring your strong administrative and problem-solving skills to the Ministry of Children, Community and Social Services where you can provide operational and administrative support to the Youth Justice Probation Offices in the Service Delivery Branch, and assist Probation Officers with the reintegration/rehabilitation of at-risk youth.
In this role, you will:
- Transcribe and type correspondence, reports, documents
- Provide telephone and reception duties
- Maintain client and office files
- Support Probation Officers in preparing, searching, and updating files and records
- Enter, check, and interpret computerized data in order to ensure proper sentence calculation
- Liaise with other offices, courts, and relevant stakeholders to exchange information and resolve issues
- Distribute mail and messages appropriately
- You have knowledge of office administration policies, procedures and practices to provide administrative support to the branch (i.e. processing invoices and expense claims and making purchases, maintaining electronic and hard copy records).
- You have experience using knowledge of Criminal Justice system policies, legislation, procedures and activities to respond to inquiries, maintain Youth OTIS Elite database system, and prepare correspondence and reports.
- You have demonstrated experience using arithmetic to prepare expense claims and maintain program financial records.
- You have proven knowledge of the operations of office equipment such as photocopier and facsimile to photocopy material and transmit correspondence.
- You have experience making meeting/travel arrangements that meet staff/schedule requirements, and tracking mail/correspondence.
- You use problem-solving skills to respond tactfully to inquiries, to prioritize work and refer issues as required.
- You have strong accuracy and attention to detail in order to enter information/updates into Youth OTIS database, supervision dates, YOTIS calculations, and preparing and updating files for Young Persons.
- You are experienced in ensuring relevance when gathering and organizing materials and information and determining the most effective format for materials.
- You have proven oral communication skills to request and provide information to ministry staff and the general public, to provide reception services and to coordinate and arrange meetings.
- You have demonstrated written communication skills to prepare reports, memoranda, presentations with graphics, maintain records and produce reports using computer software such as; Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- a comprehensive compensation and benefits package
- comprehensive benefits that look after your holistic wellness needs
- base salary that aligns to market trends with performance-based pay and scheduled salary progression
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more
- a modern, friendly and accessible physical work environment
