- Job Title: CAN - Operations Officer III - Bilingual
- Location: Mississauga
- Mode of Job: Onsite
- Contract: 8 Months
SUMMARY OF THE ROLE:
Typical Day-to-Day Responsibilities: Responsible for handling requests related to AML, including confirming clients. personal information, conducting KYC checks, and performing thorough validations to ensure compliance with regulatory requirements. This role involves accurately documenting and reporting findings, as well as maintaining clear, professional business communication when interacting with clients. Additionally, you coordinate closely with the AML and Compliance teams to ensure all processes align with internal policies.
MUST HAVE Hard Skills:
- Bilingual in English and French- written and verbal
- 4-5 years of banking/financial institute experience Collections experience/ call center experience Prior experience conducting KYC Checks Business writing experience.
- Tech Savvy- ability to navigate between multiple software Microsoft Office 365 proficiency- Excel, Word and Outlook
SOFT SKILLS:
- Strong verbal and written communication skills Attention to detail and accuracy Collaboration skills Strong customer service skills
Shareholder: -
- Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity- Understand internal and industry regulations and trends, remain informed of emerging issues, and apply appropriate due diligence in adherence with operating policies/procedures
- Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate
- Support the timely and accurate completion of business processes
- Actively review internal processes/activities and provide ideas for process improvement- Investigate and escalate non-standard or high-risk activities as appropriate
- Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
- Be knowledgeable of and comply with Bank Code of
Conduct Skills: -
- Bilingual - French/English- Ability to adhere to strict deadlines and handle high volumes of work- Excellent quantitative and analytical skills- Excellent organizational and time management skills
- Ability to work independently, as well as part of a team- Self-motivated and goal-oriented- Ability to adapt to changing policies and procedures
- Attention to detail is crucial- Understanding of MM and FX Products (e.g. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
- Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs
- Knowledge of Global and WSS platforms would be an asset
Education/Experience: - 0-2 years’ experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps, and Forwards)"
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes
Pay: Up to $28.00 per hour
Language:
Work Location: In person
