Annual Salary Range: Range $63,000 to $83,000. Expected Hiring Range $65,000 to $75,000
Employment Type: Permanent, Full-Time
Location: Hybrid (3 days in office per week)
Reporting Manager: Manager, Annual Giving
Benefits: Extended Health Benefits and eligibility to participate in the BC Municipal Pension Plan
Role Overview
The Content Officer, Annual Giving supports St. Paul’s Foundation’s fundraising and donor engagement efforts through compelling, donor-centered storytelling across digital and print channels. This role develops impactful content for campaigns, stewardship, and donor communications that inspires support, strengthens relationships, and demonstrates the real-world impact of philanthropy on patients, families, and health care teams. Working collaboratively across departments, the Content Officer combines creativity, strategy, and data-informed insights to help drive donor engagement, retention, and annual giving growth.
Key Responsibilities
- Develop and produce donor-centered content across digital and print channels, including email appeals, SMS campaigns, direct mail, landing pages, stewardship communications, and fundraising campaigns.
- Create compelling storytelling that highlights the impact of philanthropy on patients, families, health care teams, and communities to support donor acquisition, engagement, retention, and revenue growth.
- Collaborate with Annual Giving, Communications, and Business Intelligence teams to execute integrated fundraising campaigns and donor journeys.
- Write and adapt content for multiple audiences and platforms, ensuring consistency in brand voice, tone, and messaging across all communications.
- Support the creation of fundraising materials including calling scripts, event-related content, cases for support, proposals, and donor stewardship touchpoints.
- Conduct interviews and research with donors, staff, volunteers, patients, and community partners to gather stories and develop authentic, impact-driven content.
- Build and manage fundraising content within digital platforms such as Mailchimp, Fundraise Up, and related marketing tools.
- Collaborate with internal teams and external partners to develop and adapt creative assets for fundraising campaigns, including digital ads, email graphics, and social media content.
- Monitor and evaluate campaign and content performance using data, reporting, and donor insights to improve engagement and fundraising outcomes.
- Support testing and optimization strategies, including A/B testing, segmentation, and donor journey refinement to enhance campaign effectiveness.
- Participate in process improvement initiatives and perform additional related duties as required.
Qualifications & Experience
- Successful completion of postsecondary education in Communications, Marketing, Journalism, English, Public Relations, Business Administration, Nonprofit Management, or a related discipline, required.
- A minimum of 4 years of progressive experience in communications, content development, or marketing, with a strong emphasis on writing and storytelling, required.
- Proven ability to develop engaging, multi-channel content that aligns with brand voice and audience needs.
- Experience in a nonprofit, healthcare, or mission-driven environment—particularly in donor or stakeholder communications, is an asset.
- Strong organizational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Proficient in Microsoft Office; familiarity with tools such as Canva, Adobe Creative Suite, Mailchimp, and Monday.com is considered an asset.
As a not-for-profit foundation entrusted with donor funds and community partnerships, the successful candidate must complete and pass a criminal background check prior to commencing employment.
To submit your application, please email your resume with cover letter to [email protected] indicating the job title "Content Officer, Annual Giving" in the subject line.
About St. Paul’s Foundation
St. Paul’s Foundation raises funds to support patients, residents, caregivers, and families at St. Paul’s Hospital and at Providence Health Care and Providence Living sites across BC. Our generous donors are an essential part of Providence’s mission to deliver compassionate care, innovative research, and world-class medical training and education.
As we look back on our 130-year history – and forward to our future in the new St. Paul’s Hospital at the Jim Pattison Medical Campus – we are ready to further push the boundaries of innovation, research, and patient-centred care for the people of British Columbia and beyond. Truly, our mission and the support of our community have never been more important. www.helpstpauls.com
All Candidates Are Welcome
Diversity, equity, and inclusion are essential to creating a great workplace. At St. Paul’s Foundation, we are fully committed to building a strong and representative team. To that end, we especially encourage applications from members of all communities who are disadvantaged on any grounds under the BC Human Rights Code, including people of colour, people of all genders and sexualities, people with disabilities, and Indigenous Peoples, who, as a result of colonization, are under-represented in positions of economic, social, and political influence and leadership.
Thank you for your interest in working with St. Paul’s Foundation. Only candidates short-listed for interviews will be contacted.
Pay: $63,000.00-$83,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
Education:
- Bachelor's Degree (required)
Work Location: Hybrid remote in Vancouver, BC V6Z 2K8
