Job Title: Barista / Cafe Assistant
About UsFounded in 2012, The Tin Cup Coffee & Espresso Bar was built with a simple desire: to provide an exquisite-style café focused on excellent coffee, great food, and deeply hospitable service.Our aesthetic, urban look perfectly suits the laid-back lifestyle of Duncan and the surrounding Vancouver Island areas. More than just a coffee shop, The Tin Cup offers a rustic yet elegant ambiance. With high ceilings and large windows that flood the café with beautiful natural light, we provide the perfect setting for our community to enjoy a casual coffee and light, bistro-inspired food.
Job Type & Schedule
- Position: Part-Time or Full-Time available
- Hours: Average of 20 to 35 hours per week
- Shifts: Weekends and daytime flexibility are required
What You’ll Do (Key Responsibilities)
- Customer Care: Deliver an exceptional customer welcome. Take food and drink orders efficiently, manage lines smoothly, and deliver orders to tables.
- Drink & Food Service: Prepare and serve hot and cold beverages, cakes, and light bistro items to our high standards.
- Knowledge & Upselling: Guide customers through our menu with passionate recommendations to ensure repeat business and maximize sales.
- Cafe Upkeep: Set up, maintain, and close down the cafe and counters. Keep tables clear, tidy, and sanitized throughout the day.
- Stock Management: Maintain stock levels of supplies and consumables, ensuring proper stock rotation.
- Cash & Security: Operate the till, handle cash accurately, and remain vigilant regarding shop security and fraud prevention.
- Teamwork & Standards: Work within company guidelines, handle first-line customer feedback professionally, and strictly follow health, safety, and food hygiene legislation.
What We’re Looking For (Required Skills & Experience)
- Personality: A friendly, engaging, and articulate communicator who genuinely enjoys serving the public and initiating conversation.
- Work Style: A well-organized team player with a strong sense of urgency who thrives under pressure in a fast-paced environment.
- Adaptability: Willing to learn, take instruction, multitask, and work confidently on your own initiative.
- Operations: Previous experience with till operations, cash handling, and basic computer/POS literacy.
- Food Passion: A keen interest in local food and drink, with the ability to quickly master our menu.
- Physical Effort: Ability to stand for most of the day, lift/carry trays, and restock shelves.
- Presentation: High standards of smart personal presentation.
- Qualifications: Food Hygiene training or certification is required. Previous catering or cafe experience is highly advantageous.
Perks & Benefits
- Competitive Pay: 18.25 per hour + tips.
- Free coffee and drinks during your shift, plus employee food discounts.
- A beautiful, light-filled, and supportive work environment.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: $18.25-$20.00 per hour
Expected hours: 20.0 – 35.0 per week
Benefits:
- Company events
- Discounted or free food
- Flexible schedule
- Store discount
Education:
- Secondary School (required)
Experience:
Work Location: In person
