The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people, visible minorities and persons with disabilities.
An eligibility list may be created for similar positions and will remain in effect for 12 months.
Conditions of Employment:
Must be legally entitled to work in Canada
A satisfactory enhanced security check
Satisfactory Criminal Record Check
Satisfactory Child Abuse Registry Check and Adult Abuse Registry Check
Experience performing clerical or administrative functions including data entry, preparing formal correspondence and documents, filing, and responding to telephone inquiries
Experience with providing excellent customer service either in person, over the telephone, or by email
Experience reconciling payment records to determine outstanding balances
Strong organizational and time-management skills, with the ability to prioritize assignments and meet deadlines
Ability to complete tasks with accuracy and attention to detail
Experience working in a team environment
Experience working independently under minimal supervision, while exercising a high level of initiative
Experience working with confidential information and using discretion when handling sensitive material
Excellent interpersonal skills
Excellent verbal communication skills
Proficiency with Microsoft Office applications including Word, Excel and Outlook
Ability to perform basic accounting functions
Knowledge of The Provincial Offences Act, and The Garnishment Act
The Fine Collection Clerk is a member of a team responsible for maximizing revenue and effectively enforcing court ordered fines through the efficient collection of unpaid fines by using various enforcement techniques. Incumbents are responsible for managing the account inventory and individual accounts that may owe up to $20,000 or more at any one time. Incumbents work directly with a third-party collection agency, utilize several enforcement options available and must choose the most effective enforcement activity for each individual account. There is a significant responsibility to provide excellent customer service including providing information and answering inquiries from the public.
Advertisement # 36438
Service Centre 1
Human Resource Services
Winnipeg, MB , R3C 3L6
Please note that additional administrative or clerical positions may be recruited to through the Common Recruitment Initiative: https://www.gov.mb.ca/govjobs/info/programs.html#CRI
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.
Please be advised that job competitions may be grieved and appealed. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative or the grievor, if unrepresented. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
We thank all who apply and advise that only those selected for further consideration will be contacted.