Call Center – Data Entry Clerk
Hypertec Systems
Montréal, QC
The Hypertec Group is a global provider of information technology products and services. Its strategic divisions serve more than 3,000 customers in over 70 countries. Since its inception nearly 30 years ago, Hypertec Group’s continuous dedication to innovation, research and development together with its long-term collaborative relationships with suppliers, have led it to become an internationally renowned global leader in IT. Its products and services are employed by organizations small to large in sectors including finance, cloud providers, hyperscale, aerospace, engineering, transport, oil and gas, government, healthcare, education and defense. The Hypertec Group is headquartered in Montreal with offices in 10 other locations across North America and Europe. For more information, please visit www.hypertec.com.

Responsibilities

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners;
Create spreadsheets with large numbers of figures without mistakes;
Verify data by comparing it to source documents;
Update existing data;
Retrieve data from the database or electronic files as requested;
Provide regular reports to verify data accuracy;
Perform regular backups to ensure data preservation;
Log into the telephone system, adhering to the defined schedule;
Completing required assignments within the specified time frame;
Respect company guidelines for planned and unplanned absences;
Produce reports upon request of the supervisor / Manager;
Execute additional tasks requested by the manager.
Qualifications

Must be bilingual (English/ French);
Fast typing skills; Knowledge of touch typing system is strongly preferred;
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.);
Working knowledge of office equipment and computer hardware and peripheral devices;
Basic understanding of databases;
Great attention to detail;
Strong verbal and written communication skills in both French and English;
Strong interpersonal skills and ability to interact effectively with diverse populations;
Excellent organizational and time management skills;
High degree of self-motivation and ability to work with minimum supervision.
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