Job Overview
We are seeking a friendly and organized Dental Receptionist/Assistant to join our dental practice. This role involves managing front desk operations, assisting with patient care, and ensuring smooth daily office functions. The ideal candidate will have experience in dental or medical office settings, possess excellent communication skills, and be proficient with dental management software. This position offers an opportunity to work in a professional environment dedicated to providing exceptional patient care.
Responsibilities
- Greet patients warmly and check them in efficiently using electronic medical records systems such as Dentrix and Epic
- Schedule, confirm, and reschedule patient appointments while maintaining accurate records
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Verify patient insurance information and process payments accurately at the front desk
- Assist with administrative tasks including filing, data entry, and managing correspondence
- Prepare treatment rooms and assist the dental team during procedures as needed
- Maintain a clean and organized front desk area to ensure a welcoming environment for patients
- Handle patient inquiries regarding treatments, billing, and office policies with professionalism
Skills
- Proven experience as a dental receptionist or in a similar medical office role
- Proficiency with dental management software such as Dentrix and Epic electronic health records systems
- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills, both verbal and written
- Ability to manage multi-line phone systems efficiently and professionally
- Exceptional organizational skills with attention to detail in scheduling and record keeping
- Prior experience working with electronic medical records (EMRs) is highly desirable
- Office experience in a fast-paced environment demonstrating adaptability and professionalism
This position is vital to ensuring our patients receive top-quality service while maintaining efficient office operations. We value team members who are dedicated, detail-oriented, and committed to delivering excellent patient care.
Pay: $19.20-$25.00 per hour
Work Location: In person
