City: Petawawa
Pay Rate: N/A
Added: September 01, 2026
Senior Service Desk Support Specialist - Contract - 19410
About the Opportunity
Our public sector client requires a Senior Service Desk Support Specialists to provide onsite service desk support in Petawawa, Ontario.
The successful candidates will provide first line technical support in a networked environment, supporting users, applications, accounts, hardware, peripherals and related IT services.
Duties include but are not limited to:
Working in a networking environment, this individual should be capable of configuring network software ensuring compatibility of all relevant programs, utilities, hardware, and peripherals
A detailed knowledge of the predominantly used software, operating systems, communication protocols, commensurate with enabling the systems to be operating to their maximum efficiency and productivity
Use communication features
Perform system trouble-shooting printer and CPU
Experience in 1st line service support troubleshooting over remote connection
Experience in 1st line service support account management, creation, modifications, and movement
Experience in 1st line service support cloud-based applications
Experience in AD file and object management
Experience in online service management ticketing systems, given priority over pers with experience in EITSM Assyst.
About You
The successful candidate will have the following:
Previous experience providing computer application and service desk support
Experience working in a networking environment
Experience configuring network software and ensuring compatibility between software, utilities, hardware and peripherals
Detailed knowledge of commonly used software, operating systems and communication protocols
Experience providing first line technical support and troubleshooting through remote connections
Experience with user account management, including account creation, modifications and movement
Experience supporting cloud-based applications
Experience with Active Directory file and object management
Experience using online IT service management and ticketing systems
Experience with EITSM Assyst will be considered an asset
A valid Government of Canada Reliability Security Clearance is mandatory
Strong English communication skills
About the Job
Duration: September 14, 2026 to March 31, 2027
Location: Petawawa, Ontario
Work Environment: Fully onsite
LROGOV
How to Apply
Please apply by clicking the “” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to
[email protected]. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19410.
LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.
Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
