Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth administrative operations.
Schedule
- Monday 12:00 - 19:00
- Tuesday 8:00-17:00
- Wednesday 9:00-16:00
- Thursday 9:00-12:00 or Off
- Friday 8:00-16:00
We are also looking for a 2nd receptionist to make calls 16:00-19:00 Monday to Thursday.
Qualities required for this position
- Good communication skills
- Multi task
- Bilingual
- Perseverant
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Verify patient insurance information and update electronic medical records accordingly
- Prepare and organize patient charts, ensuring all documentation is complete and accurate
- Assist with check-in and check-out processes, including collecting payments and scheduling follow-up appointments
- Maintain a clean and organized front desk area to promote a welcoming environment
- Collaborate with dental staff to coordinate patient flow and support administrative needs
- Utilize dental practice management software for scheduling, billing, and record keeping
- Handle administrative tasks such as data entry, filing, and correspondence efficiently
- Ensure compliance with HIPAA regulations and confidentiality standards
Qualifications
- Prior experience as a Dental Receptionist or in a dental/medical office setting is preferred
- Excellent communication skills, both verbal and written, with a friendly demeanor
- Demonstrated ability to manage multi-line phone systems effectively
- Office experience including administrative tasks, scheduling, and customer service excellence
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Expected hours: 12.0 – 40.0 per week
Benefits:
Work Location: In person
