Position: Project Manager-Health Hubs – Full Time
File #: 2020-16347
Status: Full Time
Department: Public Affairs and Strategic Partnerships
Site: Mississauga Hospital
Posted: February 13, 2020
Internal Deadline: February 20, 2020
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!
We focus on three key priorities:
Highest quality care and exceptional experience
The right care, in the right place, at the right time
Research, innovation and education to improve and deliver better patient outcomes
As partners in creating a new kind of health care, we are Better Together.
Trillium Health Partners (THP) is seeking an experienced Project Manager to join the Health Hubs team. In this role, the Project Manager will have an opportunity to play a key role in the hospital’s initiative to develop a series Health Hubs throughout the communities of Mississauga and West Toronto. Health Hubs aim to integrate and co-locate a continuum of population specific services built around the needs of patients and are a key priority for the Board of Directors. The initial Health Hubs development, a Seniors Health Campus, focuses on the needs of older adults and includes: a 220 bed long-term care home; a Seniors’ Hub that will deliver services such as day programs, ambulatory / outpatient services, diagnostics, primary care, community services and retail; other developments, such as retirement / assisted living as well as a third party partnership with a hospice. In this role, the Project Manager will be required to work with and / or support other departments within the hospital, including Patient Care Services and Operational Effectiveness to advance shared opportunities and capacity initiatives. In this role, the Project Manager may be assigned other projects within the Strategic Projects Portfolio, which may include initiatives related to advancing THP’s Strategic Plan, Major Projects (such as hospital development and capacity planning) and / or Partnership Projects. The ideal candidate exemplifies a commitment to Trillium Health Partners’ vision, mission and values; demonstrates dedication to a patient-centered approach to delivering quality patient care; and is inspired to build a continuum of health care services in a growing community.
Ensure alignment to Trillium Health Partners’ strategic plan and core priorities;
Lead the planning, coordination, communications and stakeholder engagement processes for Health Hubs initiatives;
Oversee all elements of project approach and plan development, as well as implementing all necessary; processes and practices to ensure the hospital is delivering project objectives and successfully achieving the project's goals;
Lead and / or support the development of materials, such as reports, briefing notes, requests for proposals, presentations, data analyses and communications for the project(s) for all levels of the organization’s partners, government and external partners, and the Board of Directors;
Lead the development and dissemination of project control documents, including status reports, risk / issue analyses and reports and project plans;
Monitor and report on progress, problems and solutions of the project to all stakeholders and escalate issues as appropriate;
Engage with external project supports and act as a key point of contact for coordination of activities;
Collaborate with THP’s analytics team(s) to define capacity requirements and opportunities to support multi-year planning that will be enabled by Health Hubs and other capacity initiatives across the organization;
Build trusted relationships with third-party partners to advance key initiatives;
Provide strategic oversight and guidance to the governance structure established to oversee the project’s deliverables;
Lead and / or support working groups that are integral to the success of the project(s);
Support key committees as required;
Engage and communicate with stakeholders on an ongoing basis and ensure changing resource and project requirements are met and understood;
Support multi-disciplinary project team through all phases of the project life cycle, providing coaching, motivation and guidance throughout the duration of projects;
Liaise with internal and external stakeholders including regional, provincial and/or private sector partners to ensure the successful completion of project deliverables;
Support project research, literature reviews and data / information gathering to enhance subject-matter knowledge relevant to the project; and
Lead or support other projects, as required within the Strategic Projects Portfolio, which may include initiatives related to advancing THP’s Strategic Plan, Major Projects (such as hospital development and capacity planning), virtual care and / or Partnership Projects, as well as projects THP may engage on with external partners, such as the MOHLTC.
Other duties assigned, as required to meet timelines and deliverables
Undergraduate degree in business, life sciences, health informatics or related discipline required
Masters degree in public administration, business administration, or healthcare administration or equivalent experience an asset
Minimum 5+ years of experience in project management in healthcare environments such as hospitals, long-term care, government or private sector required
Extensive knowledge of provincial health care structures, processes, funding mechanisms and priorities is strongly preferred
Experience in or with long-term care and seniors health services is strongly preferred
Experience with planning for Health Hubs an asset
Exceptional relationship building abilities
Strong understanding of the hospital’s strategic plan
Strong understanding of THP’s challenges (internal and external) and familiarity with capacity planning analytics, solutions and partnerships
Experience with project management processes and best practices, as well as corporate level reporting
Experience with effectively engaging with physicians, clinicians, senior leaders, executives and Boards of Directors required
Experience effectively engaging with and managing third-party partners and delivery partners required
Experience with government relations is an asset
Excellent organizational, time management and project management skills
Demonstrated ability to think proactively and to anticipate needs of senior leaders
Demonstrated ability to multi task and prioritize tasks effectively
Superior analytical and problem solving abilities
Superior data analysis and manipulation skills
Working knowledge of financial modeling and financial analysis
Demonstrated effectiveness at leading and working with teams as well as working independently
Demonstrated effectiveness in managing ambiguity
Ability to work under pressure and tight timelines
Demonstrated innovative and out-of-the-box thinking
Experience organizing and facilitating large executive level retreats with multiple stakeholders
Effective interpersonal communications skills and ability to successfully build relationships
Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including executives, administrators and clinicians
Superior writing skills
Strong working knowledge of computer applications, especially the Microsoft Office suite
Satisfactory performance and attendance required
Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Trillium Health Partners is identified under the French Language Services Act.
We thank all those who apply but only those selected for further consideration will be contacted.