Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.
What You'll Do:
- Plan, implement, and evaluate resident-centered engagement programs and events
- Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
- Supervise team members, volunteers, and concierge staff
- Recruit, onboard, train, and retain volunteers; build community partnerships
- Track participation, satisfaction, and engagement metrics to improve programming
- Manage engagement documentation, calendars, reporting, and technology platforms
- Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
- Support budgeting, staffing, scheduling, and operational planning
- Partner with Sales and Resident Care on move-ins and ongoing engagement
- Ensure compliance with safety, regulatory, and Sunrise quality standards
What You'll Bring:
- 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
- Proven ability to lead teams and manage multiple priorities
- Strong organizational, communication, and event-planning skills
- Experience with volunteer/engagement technology and reporting preferred
- Sound judgment in a fast-paced environment
- Passion for creating meaningful resident experiences
- Valid driver's license, if required
Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning
23.75 - 29.75
This position is subject to applicable provincial employment standards.
Sunrise Senior Living is committed to providing equal employment opportunities across Canada.
