Company Overview
Auto House Automotive Group is a locally owned and operated dealership group dedicated to providing exceptional automotive experiences. Representing Mazda Canada and Honda brands, we offer a wide range of services including vehicle sales, comprehensive servicing, repair facilities, and vehicle reconditioning. Our commitment is to ensure customer satisfaction at every step.
Summary
Join Auto House Automotive Group as an Automotive Service Advisor in our dealership located in SARNIA. In this role, you will be the key point of contact for customers seeking vehicle maintenance and repairs, helping them navigate our services while ensuring their satisfaction aligns with our commitment to excellence.
Responsibilities
- Greet customers promptly and professionally, understanding their automotive needs.
- Explain repair procedures and estimates clearly to customers.
- Coordinate with technicians to ensure timely completion of repairs.
- Upsell additional services when appropriate to enhance customer satisfaction.
- Maintain detailed records of customer interactions and service history.
- Provide exceptional customer service that reflects our company's values.
- Assist in promoting dealership services and specials.
- Ensure compliance with all safety and quality standards.
- Qualifications
- Proven dealership experience as a Service Advisor or similar role.
- Strong mechanical knowledge and understanding of automotive repairs.
- Excellent customer service skills with a professional demeanor.
- Ability to upsell services effectively without pressure.
- Good organizational skills and attention to detail.
- Experience with automotive repair processes is highly desirable.
- Ability to communicate technical information clearly to customers.
- Valid driver’s license with a clean driving record.
Call-To-Action"Drive your career forward with us! If you’re passionate about cars and delivering top-tier service, we want to hear from you—apply today and become part of our dynamic team at Auto House Automotive Group."
Pay: $25.00-$30.00 per hour
Work Location: In person